Vicky Sajousse Email & Phone Number

Miami, Fl, Us

Miami Beach, Florida

- Ability to capture as many reservations as possible by utilizing effective selling techniques- Assist guests by selling future reservations- Promptly follow up with guest inquiry leads for second chance bookings- Maintain applicable information in NAVIS, ensuring information and is accurate and calls are coded correctly.- Answer telephone calls and emails in a professional manner- Maintain current and potential guests profile information- Assist customers with questions regarding their existing reservations- Provide concierge services with general knowledge of the property and surrounding area including restaurants, entertainment, special events and general directions- Effectively manage daily correspondence and operational tasks to exceed customer expectations and expand customer base- Deliver the highest standards of service to all customers

1440 Ocean Dr, Miami Beach, Fl, 33139

- Register & process guests and their assigned rooms.- Accommodate guest requests.- Communicating with hotel staff on the status of guest rooms.- Up Selling guest rooms and promoting hotel services.- Answer all incoming calls in a friendly and efficient manner. Provide guests with the requested information concerning the hotel and its service as well as the surrounding area. Obtain the necessary information from the guests and enter it into the PMS computer system. - Process all incoming reservations received via phone, email, internet, rooming lists, mailed or in-house correspondence, housing bureau forms, or facsimiles.

Aventura, Florida

- As a sales associates I had to remain up-to-date on popular fashions and how to make the best wardrobe decisions. - Suggestive selling techniques to appeal to the customer's needs, and ultimately generate sales.- I maintained perfect visual standards, aware of inventory/shortage concerns, communicate replenishment needs- Customer service

Psychology, 3.2 Average

Associate Of Arts - Aa, Psychology