Commercial Operations Manager
CurrentSME for Automation and Processing Tools, support the wider sales team in key customer evaluations of single-use consumables and automation equipmentDirectly develop and maintain relationships with key accounts in cell and gene therapy manufacturingCollaborate with Sales, CTO, and Marketing to develop new digital content and campaigns.Collect and provide market feedback to Product development/Engineering to drive next-generation products.Design go-to-market strategy. Identify market opportunities. Design the ideal routes to market using direct, indirect, and digital channels. Run a data-driven sales planning process, set smart quotas, and design compelling incentive plans.Run the sales engine efficiently and effectively. Deliver actionable insights to the front line. Enable disciplined pipeline management and accurate forecasting. Optimize the quote-to-cash process and pricing. Provide excellent customer success and post-sale support. Design incentive programs that reinforce desired behaviors.Maximize sales productivity through talent, training, and enablement. Deploy integrated sales and marketing plays that accelerated revenue. Instill winning sales behavior through continuous learning. Equip sales team members with content and tools that help them succeed. Establish and maintain a best-in-class sales tech ecosystem. Build a robust environment for commercial data. Apply advanced analytics and automation to sales.