Vicky Wang

Vicky Wang Email and Phone Number

Head of Client Service Experience @ Saxo Singapore
Vicky Wang's Location
Singapore, Singapore
Vicky Wang's Contact Details

Vicky Wang personal email

About Vicky Wang

Having a Master’s degree in Psychology doesn’t make me a psychologist. It just makes me understand myself better, understand people better. It makes me realize how different people are and how interesting the world is.People are built largely by experience. As to a job, past experience is also paid a lot of attention to. However, it’s not exactly what one did before that matters. It is from what one (not) did you can see one’s characteristics, ways of thinking, how one treats others and the world.I recently relocated from Saxo Shanghai office to Saxo Singapore office which is a great opportunity to learn both professionally and privately.Working as Service Process Manager has the responsibility to improve our clients' experience on our trading platform and improve our internal service process - efficiency and quality both. It's challenging and rewarding.If you haven't got to know Saxo and how we can help you manage your investment, have a look here: https://www.home.saxo/en-sg

Vicky Wang's Current Company Details
Saxo Singapore

Saxo Singapore

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Head of Client Service Experience
Vicky Wang Work Experience Details
  • Saxo Singapore
    Head Of Client Service Experience
    Saxo Singapore Oct 2024 - Present
    Singapore
  • Saxo Markets Singapore
    Service Process Manager
    Saxo Markets Singapore Aug 2022 - Sep 2024
    Singapore
    Focus on improving client experience with trading platform and services for Singapore, Australia, Hong Kong and mainland China clients.
  • Saxo Bank
    Service Process Manager
    Saxo Bank Jan 2021 - Aug 2022
    Shanghai City, China
  • Saxo Bank
    Client Services Manager
    Saxo Bank Mar 2017 - Dec 2020
    Shanghai, China
  • All Hands And Hearts
    Volunteer In Nepal
    All Hands And Hearts Nov 2016 - Dec 2016
    Nepal
    Help build schools for children in Nepal. Take a look at what this NGO does: https://www.allhandsandhearts.org/
  • Aperian Global
    Program Manager
    Aperian Global Jul 2016 - Oct 2016
    Shanghai City, China
  • Aperian Global
    Program Manager/Client Relations Manager
    Aperian Global Aug 2012 - Aug 2015
    Shanghai, China
    o Build, enhance and maintain positive relations with clients.o Execute training programs, including interviews, webtools usage, trainer/facilitator coordination, material checking, evaluation collecting etc.o Serve as strategic member of Global Account Team to identify new opportunities for both web tools and training.o Use Salesforce for daily work; manage pipeline; familiar with online virtual meetings, webinars etc.o Do live and/or virtual demo of company's flagship web tool GlobeSmart to clients.o Work dual role as China Office Manager to keep the office running smoothly.
  • Central Denmark Region Shanghai Office
    International Development Officer
    Central Denmark Region Shanghai Office May 2009 - Jul 2012
    Shanghai City, China
    o Identify collaboration opportunities between Danish institutions, companies, universities, hospitals etc and the ones in greater Shanghai area.o Keep a continuous conversation and collaboration with Shanghai Civil Affairs Bureau, Science and Technology Commission, Health Bureau, Disabled Persons’ Federation etc. o Help with communications among different parties in projects, including language, cultural context, background info, process, result achieving.o Write reports, manage websites, make marketing brochure and leaflets, attend exhibitions/fairs and organize seminars and conferences for different industries, new energy, assistive tools, rehabilitation etc.o Interpret in important meetings and seminars, e.g. the meeting between the Chairman of Central Denmark Region and Vice Mayor of Shanghai and Sino-Danish Seminar on Elderly care.o Work dual role as project coordinator for Danish Ministry of Science and Technology for projects including the first Denmark-Hong Kong conference on bio-medicine, Minister level conference during EXPO 2010.
  • Innovation Center Denmark
    Assistant To Science And Technology Consul
    Innovation Center Denmark Apr 2008 - Apr 2009
    Shanghai
    o Receive delegations of government officials, company leaders and researchers from different industries.o Write reports according to clients’ request.o Plan and execute Danish higher education marketing in Shanghai.o Organize investigation trips to companies and research institutions.o Translate, interpret and/or host in meetings and conferences.

Vicky Wang Skills

Chinese International Relations Project Management Intercultural Communication Market Research Analysis English Management Strategic Communications International Business Maintaining Strong Client Relationships Training Marketing Strategy Logistics Event Management Leadership Customer Relationship Management

Vicky Wang Education Details

Frequently Asked Questions about Vicky Wang

What company does Vicky Wang work for?

Vicky Wang works for Saxo Singapore

What is Vicky Wang's role at the current company?

Vicky Wang's current role is Head of Client Service Experience.

What is Vicky Wang's email address?

Vicky Wang's email address is vi****@****ail.com

What schools did Vicky Wang attend?

Vicky Wang attended 上海师范大学, Central South University.

What are some of Vicky Wang's interests?

Vicky Wang has interest in Children, Education, Poverty Alleviation, Science And Technology, Arts And Culture.

What skills is Vicky Wang known for?

Vicky Wang has skills like Chinese, International Relations, Project Management, Intercultural Communication, Market Research, Analysis, English, Management, Strategic Communications, International Business, Maintaining Strong Client Relationships, Training.

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