Head Of Client Service Experience
Current
Oct 2024 - Present
AeroLeads people directory · profile
Vicky Wang Email & Phone Number
Head of Client Service Experience
at
Saxo Singapore
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✓ Verified Jul 2026
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Who is Vicky Wang? Overview
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Quick answer
Vicky Wang is listed as Head of Client Service Experience at Saxo Singapore, based in Singapore. AeroLeads shows a matched LinkedIn profile for Vicky Wang.
Vicky Wang previously worked as Service Process Manager at Saxo Markets Singapore and Service Process Manager at Saxo Bank. Vicky Wang holds Master, Psychology from 上海师范大学.
Company email context
Email format at Saxo Singapore
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Saxo Singapore
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Profile bio
About Vicky Wang
Having a Master’s degree in Psychology doesn’t make me a psychologist. It just makes me understand myself better, understand people better. It makes me realize how different people are and how interesting the world is.People are built largely by experience. As to a job, past experience is also paid a lot of attention to. However, it’s not exactly what one did before that matters. It is from what one (not) did you can see one’s characteristics, ways of thinking, how one treats others and the world.I recently relocated from Saxo Shanghai office to Saxo Singapore office which is a great opportunity to learn both professionally and privately.Working as Service Process Manager has the responsibility to improve our clients' experience on our trading platform and improve our internal service process - efficiency and quality both. It's challenging and rewarding.If you haven't got to know Saxo and how we can help you manage your investment, have a look here: https://www.home.saxo/en-sg
Listed skills include Chinese, International Relations, Project Management, Intercultural Communication, and 13 others.
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Vicky Wang's current company
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9 roles
Vicky Wang work experience
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Service Process Manager
Focus on improving client experience with trading platform and services for Singapore, Australia, Hong Kong and mainland China clients.
Aug 2022 - Sep 2024
Service Process Manager
Jan 2021 - Aug 2022
Client Services Manager
Mar 2017 - Dec 2020
Volunteer In Nepal
Help build schools for children in Nepal. Take a look at what this NGO does: https://www.allhandsandhearts.org/
Nov 2016 - Dec 2016
Program Manager
Jul 2016 - Oct 2016
Program Manager/Client Relations Manager
o Build, enhance and maintain positive relations with clients.o Execute training programs, including interviews, webtools usage, trainer/facilitator coordination, material checking, evaluation collecting etc.o Serve as strategic member of Global Account Team to identify new opportunities for both web tools and training.o Use Salesforce for daily work; manage pipeline; familiar with online virtual meetings, webinars etc.o Do live and/or virtual demo of company's flagship web tool GlobeSmart to clients.o Work dual role as China Office Manager to keep the office running smoothly.
Aug 2012 - Aug 2015
International Development Officer
Central Denmark Region Shanghai Office
o Identify collaboration opportunities between Danish institutions, companies, universities, hospitals etc and the ones in greater Shanghai area.o Keep a continuous conversation and collaboration with Shanghai Civil Affairs Bureau, Science and Technology Commission, Health Bureau, Disabled Persons’ Federation etc. o Help with communications among different parties in projects, including language, cultural context, background info, process, result achieving.o Write reports, manage websites, make marketing brochure and leaflets, attend exhibitions/fairs and organize seminars and conferences for different industries, new energy, assistive tools, rehabilitation etc.o Interpret in important meetings and seminars, e.g. the meeting between the Chairman of Central Denmark Region and Vice Mayor of Shanghai and Sino-Danish Seminar on Elderly care.o Work dual role as project coordinator for Danish Ministry of Science and Technology for projects including the first Denmark-Hong Kong conference on bio-medicine, Minister level conference during EXPO 2010.
May 2009 - Jul 2012
Assistant To Science And Technology Consul
o Receive delegations of government officials, company leaders and researchers from different industries.o Write reports according to clients’ request.o Plan and execute Danish higher education marketing in Shanghai.o Organize investigation trips to companies and research institutions.o Translate, interpret and/or host in meetings and conferences.
Apr 2008 - Apr 2009
2 education records
Vicky Wang education
Master, Psychology
Bachelor, Politics And Education
FAQ
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What company does Vicky Wang work for?
Vicky Wang works for Saxo Singapore.
What is Vicky Wang's role at Saxo Singapore?
Vicky Wang is listed as Head of Client Service Experience at Saxo Singapore.
Where is Vicky Wang based?
Vicky Wang is based in Singapore while working with Saxo Singapore.
What companies has Vicky Wang worked for?
Vicky Wang has worked for Saxo Singapore, Saxo Markets Singapore, Saxo Bank, All Hands And Hearts, and Aperian Global.
How can I contact Vicky Wang?
You can use AeroLeads to view verified contact signals for Vicky Wang at Saxo Singapore, including work email, phone, and LinkedIn data when available.
What schools did Vicky Wang attend?
Vicky Wang holds Master, Psychology from 上海师范大学.
What skills is Vicky Wang known for?
Vicky Wang is listed with skills including Chinese, International Relations, Project Management, Intercultural Communication, Market Research, Analysis, English, and Management.
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