Victor Torres Email and Phone Number
Senior Technical Program Manager and Transformation Leader with a proven track record of driving innovation and Agile transformation. Recognized for leading enterprise programs to successful completion while optimizing processes and achieving significant cost savings. Leveraging 14 years of experience, I bring expertise in both agile and hybrid methodologies to ensure efficient delivery and continuous improvement. I am passionate about shaping the future of work through team transformations, innovative solutions (including AI and automation), and consistent delivery of tangible business value.Innovative Leadership: My tenure at NCR Corporation was marked by my role in co-creating and leading the Emerging Tech Intake pipeline. This initiative was not merely about evaluating technologies but reshaping the organization's approach to emerging tech. It significantly reduced costs, grew revenue, and aligned with the organization's strategic goals.Collaborative Strategy: My ability to collaborate effectively with cross-functional teams, as evidenced by my leadership at NCR, showcases my commitment to driving collective successStrategic Transformation: Throughout my career, I have been at the forefront of strategic transformation initiatives. At Southern Company, I spearheaded an initiative that not only streamlined project delivery but also triggered a shift in the organization's project management culture. Driving Technical Excellence: At IHG, I led the recovery of a stalled $5.3M revenue program that supported the company's digital transformation. I leveraged modern cloud technologies like GCP and AWS to align with IHG's cloud-first strategy, resulting in substantial savings in operating expenses.Let's connect! I'd love to learn more about your work and how we can collaborate.
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Senior Program Manager, Enterprise Data ScienceMacy'S May 2024 - PresentNew York, Ny, Us -
Co-FounderFirst Tracks Outdoors Jan 2024 - PresentCo-Founder of First Tracks Outdoors, an outdoor lifestyle media company who's mission is to cultivate a lifelong passion of the outdoors, for everyone. We believe that connection to nature is a continuous journey, with lessons learned at every stage. We honor the diverse paths of hunters, anglers, and adventurers, fostering a community where aspiring and experienced individuals empower one another. Through knowledge sharing, inspiring stories, and responsible resource management, we strive to be the best stewards of our lands and wildlife, ensuring a vibrant future for generations to come.
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Senior Information Technology Program ManagerSouthern Company Sep 2022 - Oct 2023Atlanta, Ga, Us• Managed a $1.5M portfolio of Gas Technology initiatives, encompassing diverse areas such as safety regulations, compliance, and enhancing payment processing technology.• Transformed my portfolio to Agile/Hybrid delivery, collaborating with Agile delivery leadership to optimize and tailor the standard project delivery lifecycle to fit the needs of Agile/Hybrid projects, resulting in an increase in project efficiency.• Implemented an Agile Planning Increment to align on shared environment/resource constraints and streamline the team's release management process, resulting in a reduction in release time by 60 days.• Trained Teams on Agile Processes, Artifacts and Events reshaping the planning process, providingincremental business delivery and value.• Partnered with cross-functional teams, including Digital Product, UI/UX Design, Engineering, Legal,Change Management & more, to ensure on-time integration and delivery of solutions.• Spearheaded an initiative to share Agile transformation insights within the Agile PMO organization, reaching the broader project management team. This initiative resulted in a 10% improvement in projectsuccess rates. -
Sr. Project It Manager, Corporate ApplicationsIhg Hotels & Resorts Oct 2021 - Apr 2022Windsor, Berkshire, Gb• Recommended and implemented an Agile hybrid delivery approach and triggered a second solution design review to align with IHG's cloud-first strategy, leveraging modern cloud technologies such as GCP and AWS, saving $300k annually in operating expenses.• Led teams of teams through the implementation of Agile processes, events, and artifacts. Conducted formal and informal Agile training and coaching.• Played a pivotal role in guiding the $5.3 million revenue project for IHG's Commission Services to a successful turnaround, ensuring it achieved green project status in terms of budget, scope, schedule, and risk within just six months of the project's relaunch.• Modernized IHG's Travel Agent Commissions (TAC) application, increasing efficiency and streamlining the distribution of commissions to travel agents.• Optimized and automated an antiquated, high-touch business process to ensure timely commission distribution to all booking partners, reduce costs, and saved $250k of project capital in the first 2.5 months by partnering with Finance to optimize accounting definitions. -
It Program Manager, Emerging Technologies & InnovationNcr Corporation Jun 2018 - Oct 2021Atlanta, Georgia, Us• Created and led the Emerging Tech Intake pipeline, a rigorous process and framework for evaluating, incubating, implementing, and operationalizing emerging technologies ensuring tight OKR alignment.• Established and trained the team on new 'Ways of Working' focused on agile principles, including team structure, norms, and operational guides. This training became standard for onboarding new hires.• Led a cross-functional teams to achieve significant business value through standardization of new Emerging Tech evaluations, doubling the number of end-to-end technology evaluations from 3 to 6 in under years, resulting in a more informed and rigorous decision-making process.• Orchestrated the implementation strategy for NCR Finance's Customer Pre-bill Program, which achieved 90% automation of a critical revenue process using Appian's automation platform, resulting in a significant $120 million improvement in cash flow within its first 90 days of deployment.• Curated the vision, strategy, and implementation plan of NCR's first multi-channel intelligent virtual agent, transforming the way we engaged with our managed services customers. -
It Program Manager/Scrum Master, It Services TechnologyNcr Corporation Oct 2009 - Jun 2018Atlanta, Georgia, Us• Led the transition to agile methodologies, serving as the SDLC expert and managing cross-functionalprojects of increasing complexity to deliver successful software products and drive successfuloutcomes.• Established NCR's first Robotic Process Automation Center of Enablement, achieving a $1.3M ROI in itsfirst year and managing over 250 IT and Business-owned RPAs.• Enabled NCR's first self-sustaining agile practice team in Serbia by planning, developing, implementing,and executing agile adoption practices within cross-functional project teams.• Led the UX/UI design of NCR's first homegrown Field Services Android mobile application, used by over2k users and eliminating a $1M recurring subscription expense.
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Sales LeadT-Mobile Sep 2007 - Oct 2009Bellevue, Wa, Us
Frequently Asked Questions about Victor Torres
What company does Victor Torres work for?
Victor Torres works for Macy's
What is Victor Torres's role at the current company?
Victor Torres's current role is Project & Program Management | Agilist | Product Management | Driving Innovation, Collaboration & Value Delivery.
Who are Victor Torres's colleagues?
Victor Torres's colleagues are Natalie Perkowski, Daniel Ashfeld, Prasanna Panguluri, Mario Jimenez, Tyler Bickle, Karina Redkar, Alexander Scott.
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