Victor Ermolin Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

San Mateo, California, United States

Observe discerns why applications and infrastructure are running the way they are from the data they emit. We enable engineers to spend more time coding features and less time investigating incidents. We reduce outages and issues with customer experience and we leverage an elastic cloud architecture.

San Francisco, California, United States

Created multiple data visualizations on the company’s support data, including tickets resolved, articles viewed, and ticket trends. Initiated better classification of tickets to create a stronger FAQ. Performed hands on quality assurance testing for Zenlist, SFAR’s mobile app, and helped implement product changes. Resolved over 4900 customer tickets.

San Jose, California, United States

Tested and verified features for QuadRite’s Product Lifecycle Management (PLM) system. Communicated with business development and product teams. Utilized customer data and business needs to define features and updates. Gathered customer requirements and translated them to feature requests and implementations.

Los Angeles, California, United States

Audited and documented client’s information security and infrastructure for SOC-1 compliance (Service Organization Control). Evaluated different methods for documenting compliance issues.Communicated directly with a client to obtain documents and controls needed for our audit, including security protocols, data privacy expectations and IT controls.Worked.

Optimized inventory counting methods for DHL using Power BI, SQL and Excel. Queried DHL’s database using SQL for data on inventory counts in different warehouses. Recorded different instances of optimal inventory predictions in Excel and used an optimization tool in Power BI to create a formal analysis of best inventory counts. Presented our findings to.

San Francisco Bay Area

Developed multiple data visualization tools that analyzed real estate market trends using Microsoft Power BI. The tools were used to create customer-facing dashboards.Collaborated with Product Management and Engineering teams on finalizing requirements, design and implementation of various company’s products for real estate brokerage markets.Trained.

Built a data visualization tool in Power BI to track user behavior, feature utilization and server performance. Assisted with migration from Salesforce Classic to Salesforce Lightning. Collaborated with engineers to code quick actions and build multiple reports.Created instructional videos for the company’s website and utilized my data visualization tool.

Los Gatos, California

Watched over a large pool. Helped manage and lifeguard a summer camp.Saved a 75-year-old man who went into cardiac arrest by performing CPR.

Los Gatos, CA

Tutored a seventh-grade student in Math, History, English and Life Sciences.Helped her with homework and building study skillsPrepared her for examsAfter a year and a half, her grades in Math and History went up significantly

San Jose, Califorinia

Had to guard a summer camp, with over 30 children under the age of nine swimmingPersonally guarded the deep end of the pool, which went up to 10 feet.

Bachelor Of Business Administration - Bba, Management Information Systems And Business Analytics, Senior

Activities and Societies: Business Analytics Consulting Workshop, 812 Consulting Club

Education record

Activities and Societies: JV Volleyball, Co-Founder and VP of club "Horns 4 Hunger"