* Assist in the proper maintenance of HR records. This includes compiling AL/MC/EL of all employees and reports.* Assist in carrying out of recruitment process including compilation of manpower, requirement, sourcing and shortlisting of candidates, administering interviews and preparing offer letter.* Facilitate to ensure new employees are smoothly integrated into the organization which includes orientation for new employees. * Ensuring new employees are well provided with relevant resource and information to perform his/her job description and follow up with line managers to ensure new employees' performance are up to expectation. * Work with team on recruitment and employment. Compensation and benefits management, employee coaching, training and development and relationship management activities. This includes advising line managers and employees on related policies and available training programmes, arranging employees to participate in internal or external training programmes.* Facilitate in execution and administration of the organization's benefit programmes to ensure that the company's objectives are met.* Assist in response to internal and external enquiries about individual and organization-wide human resource information and the same time maintaining privacy and confidentiality of data.* Assist in preparing monthly OT calculation. This includes payroll processing and preparing postages with employees' monthly payslip.* Oversee housekeeping department. This includes preparing monthly scheduling rotas, controlling supply costs, and oversees maintenance reports and safety audits. * Assists in doing research on HR trends and analysis which covers HR policies and procedures including staff turnover rate.* Perform other ad-hoc projects or duties as and when necessary.

 Write letters and send to appropriate bodies and reply/receive incoming mails. Create specific strategies and effective channel of execution for projects. Maintain contacts with potential stakeholders.  Supervise project workers and ensure that they stick to project timeline and specification. Keep records of all information related to project for documentation, clarification and presentation to management. Draft proposal for project and present to managerPast project: Kaki Lima Short Film Competition 2016Objective: Promotes Penang’s intangible culture heritage through short film format. Responsibilities: Facilitate participants' registration process.  Prepare list of participants.  Blast emails.  Facilitate registration of the media.  Participate in exhibition or promotional events of the company. Promote the project by having roadshow and promo briefing Coordinate group information. Conduct presentation Facilitate all related matters. Prepare logistics matters

It’s an agency run by the State Government. I'm working under contract. Below is the description of my day-to-day duties and responsibilities:  Greet and welcome visitors, tourists, business associates, local and overseas delegations etc. Handle visitors’ queries, information, direction, complaints, feedback etc.  Able to conduct presentations and explanations of exhibition items and display materials.  Maintain and ensure exhibition items are display properly including the condition and function of exhibition equipment eg, lighting, panels, display board etc. Promote and provide information about the company and heritage related events. Ensure latest and relevant publicity brochure, flyers, leaflets etc are adequate for takers and liaise with tourism and relevant organization for supply.  Maintain display of the company's merchandise items with updated price list and assist in the promotion and sales of the items. Update display of publicity materials and information on notice board.  Keep abreast and up-to-date on Penang's heritage and tourism news and information. Participate in exhibition or promotional events of the company. Undertake any other job tasks directed by supervisors as and when. Throughout my employment, I've worked in a team for International Symposium on Intangible Cultural Heritage. The objectives of the symposium are: a) To exchange innovative practices, sustainable strategies, and lessons learnt from Asia and the world in relation to the conservation and revitalization of intangible cultural heritage. b) To strengthen cooperation and collaboration between practitioners, policy-makers, researchers, activists and communities in the efforts to sustain intangible cultural heritage. c) To promote sustainable development and dynamic growth of intangible cultural heritage for present and future generations. I was part of the secretariat team and below are my responsibilities:

 In charge of recruitment processes. This includes advertising, sourcing for candidates, pre-screen, conducting interviews, and negotiations and ensures successful closure of each job order from all customers. Conduct in-depth research from different industrial segments to identify potential candidates most suited for evaluation.  Initiate communication and engagement planning withspeedy delivery of customer services to both clients andcandidates.  Conduct in-depth research from different industrial segments to identify potential candidates most suited for evaluation.  Achieving sales target to meet KPI. Preparing Offer Letter and updating personal details for contract staff. Exploring, keeping abreast and also advising clients with the latest information/trend of recruitment activities and salary market with the industry/labour market.

- Handle check-in procedures for passengers -Control passenger flow to smoothen the check-in process - Responsible for luggage drop off and collection arrangement -Handle passengers’ enquiries and requests -Handle data-entry and prepare materials for check-in process -Responsible for any purpose duties as advised by supervisors

- Prepare drinks and food - Handled cash register transaction - Assisted with customer relations