Victor Ulloa Email & Phone Number

Denver, CO, US

Denver, CO, US

Denver, Colorado, United States

• Handle an average of 150+ bags per flight across 3-5 flights per shift, ensuring timely loading/unloading to meet tight turnaround times.
• Perform daily checks on ground service equipment (GSE), identifying and reporting potential issues to minimize delays and ensure equipment is 100% operational.
• Collaborate with a team of 1000+ ramp agents to consistently achieve on-time departures, contributing to a 95%+ on-time performance rate for Southwest Airlines at Denver International Airport.
• Manage sudden weather changes and flight schedule adjustments, ensuring smooth operations for up to 6 flights per shift during peak travel periods.
• Provide top-tier customer service by ensuring the safe and efficient handling of oversized baggage and special cargo, helping Southwest maintain a 4.5-star customer satisfaction rating.

Miami, Florida, United States

• Led a team of 30+ staff members in a fast-paced restaurant environment, fostering a collaborative culture that enhanced team performance and morale.
• Managed daily operations of a high-volume restaurant serving 700+ guests daily, generating over $50,000 in weekly sales and maintaining a 4.9-star customer service rating on Google from over 3,000 reviews.
• Reduced waste by 15% through effective inventory and supply management, while ensuring the restaurant operated within budget.
• Ensured strict compliance with health and safety regulations, resulting in zero violations during inspections over a two-year period.

Fort Lauderdale, Florida, United States

• Supervised daily food and beverage operations, ensuring seamless coordination between kitchen and service teams, resulting in a 20% improvement in guest satisfaction scores.
• Managed staff scheduling, inventory control, and quality assurance, consistently maintaining high standards of food safety and presentation, with zero health code violations.
• Led the planning and execution of private events for up to 50 guests, managing all logistics and vendor coordination, contributing to increased event bookings and repeat business.
• Collaborated with senior management to implement service improvements, enhancing overall dining experience and boosting customer retention.

Bachelor Of Applied Science - Basc, Application Development, 4.0

Application Development & Support

Year Up is an intensive, competitive program designed for technical training and career development, combining college-level coursework.

Software Engineering

TripleTen is an immersive software engineering bootcamp focused on full-stack development. It offers hands-on projects, real-world.

Bachelor'S Degree, Electrical And Electronics Engineering

Graduated with a comprehensive understanding of electrical and electronic systems, focusing on areas such as circuit design, power.