VIVID GOLD PHARMACY LTD BARIGA LAGOS March, 2020-Till DateOperations Manager.• Taking charge of all Health, safety and Environment (HSE) programs within the establishment.• Smooth day to day business operations of the pharmacy, both sales, supply chain & services.• Ensuring compliance to the best pharmacy practices.• Safe storage of both on-shelf drugs and warehouse.• Inventory and Keeping records of all pharmaceutical transactions in the pharmacy and the warehouse.• Procurement of out-of-stock drugs.• Addressing customers’ requests and complaints.• Monitoring product displays as well as the general appearance of the pharmacy.

LAGOON HOSPITALS, BOURDILON IKOYI LAGOS. March, 2017 – Feb 2020Senior HSE Executive.General risk assessment and hazard identifications to ensure safe work environment. Providing Health and safety trainings and presentations especially fire safety to employees and managers.Fire drills for emergency preparedness.Monthly Fire Extinguisher checks and overseeing the fire extinguisher servicing.Firefighting Equipment inspection and daily facility walk about.Ensuring compliance with health and safety policies and the right use PPEs.HSE sensitization programs to reduce occupational health hazards, work related injuries, needle prick injuries, ill health, fire incidents, spills, falls etc.Organizing occupational health and safety meetings.Ensuring safe handling of Chemicals and hazardous substances to minimize, spills and falls.Health and safety incident reporting and documentations.Liaising with external Health and safety bodies and relevant authorities.Selected Accomplishment.Trained more than 500 staff on fire safety and emergency Safety Team that got the JCI Gold mark of quality in healthcare for the Facility

LAGOON HOSPITALS, APAPA LAGOS. Feb. 2012 – Feb 2017. Electronic Medical Records (EMR) Manager. Systematic/confidential management and maintenance of patient’s medical records, data and documentations; corrects irregularities and discrepancies.Conversion of Medical case notes to soft copies and uploads on the internal Electronic Medical Records (EMR) data base for clinics/consultations.Scanning, attachment, uploading of various Clinical/Medical, investigative report findings and documents on the Hospital Information System (HIS) for clinical and administrative purposes.Prepares weekly and monthly reports on health demographics, deliverables and overwrite policy compliance.Retrieves bulk case note requisitions/archives needed by health caregivers for quality improvements and research.Daily ward rounds to gather up discharged medical summaries/case files and reported x-rays.Makes ready the files for OPD, specialty and sub-specialty clinics.Transfer and tracks medical case notes.Retrieval and filing of case notes and the x-rays needed for orthopaedic clinics.Medical charts assemble.

LAGOON HOSPITALS, VICTORIA ISLAND LAGOS. Nov. 2008 - Jan. 2012Customer Service/ Medical Record Admin Officer.Managed the reception by receiving the patients, mails and attending to clients’ inquires with reference to Lagoon Hospitals core values (ICARE). Handled about 20-30 calls a day and transfer to the appropriate units if applicable.Confidentially managed the patients’ records, the filing and retrieval system processes, files transfer and tracking processes and the arrangement of patient’s medical charts. Undertook the filing of labs results, radiological results and medical reports.Managed the specialty and sub-specialty clinics proceedings aiming at minimising patient’s waiting time and rowdy sessions.Conducted periodic surveys on patient’s satisfaction level for quality improvement. Registered new patients, pre-employment clients and book patients for various clinics/appointments.Prepared patient’s medical bill on night shifts and also leads the morning aerobic exercise routine. Assisted in the training of new customer service staff on the use of HMSD hospital management system, and Facts database for HMO enrolees. Prepared demographical health reports on OPD, specialty/sub-specialty clinics and patients’ waiting time.Selected Accomplishments and RewardsAcquired a Master’s degree in public health management while on the job tapping into the flexibility of the duty roster.UNAMBA VICTOR MADUABUCHI – Page Three.(Professional Experience Continued)Staff of year award 2011.Awarded a three day duty off after a 72 hour non-stop duty shift due to work force depletion.Handled the bulk movement of the case files during the relocation to a permanent site.Received an average of 85% customer satisfaction rating.

NNPC MEDICAL CENTRE EKPAN WARRI April 2006 – May 2007 Preventive Health Educator/OPD Attendant (NYSC)Health talks to the OPD patients on various diseases, the awareness, prevention and management.Managed the OPD clinics; inputs vital signs on the Medical software System (Medystem) and posts to the doctors.Handled bulk drug requisitions on the Medical software System (Medystem) for the out station clinics.Presented health information to the ante-natal women and also assisted in vital signs readings and recordings.Facilitated the posting of the prescribed medications using Medical software System (Medystem) for collection during ante-natal clinics.Assisted the Head Nurse in administrative functions.Special Rewards: Presented with a pair of glasses due to long durations on the monitor and as an incentive and for protection.A two month paid service at the expiration of NYSC service year.

NANA MODEL COLLEGE 1 WARRI May - Dec 2006.Peer Educator (NYSC). A voluntary/non-paid work experience.Peer education and training of student peers on Reproductive health and HIV/AIDS prevention under the UNICEF/ NYSC peer education programme for a period of 8 months.Developed and presented various Reproductive Health Information/topics to the student peers through the use of flip charts, role plays, dramas, songs, rhythmical claps and group discussions in 2 hours per week session.Developed a confidential referral services for the students peers who has difficulty health/medical issues through collaborative efforts with the school guidance and counselling unit.Assisted in the development & promotion of special health awareness programs like world’s AIDS day, Cancer day, Hepatitis day etc.Accomplishments and Rewards Trained about 100-120 students as Peer Educators.Awarded a certificate of Reproductive Health and HIV/AIDS prevention supported by UNICEF.