Victor Yang Email & Phone Number

Mixc, Shenyang

• Set up and opened a brand-new store in Shenyang. Developed Apple's business in the new NortheastChina market.• Led the project with BMW Brilliance Automotive Co., Ltd. on APP development and test progress design.The App is used in the biggest BMW vehicle factory in Asia for quality control, enhancing mobility andimproving efficiency.• Collaborated with smart home vendor FLC Design Co. to design and construct a prototype room withHomeKit for Wan Da Group. The model room contributed to achieving marketing success in Shenyang.

Zhengzhou

• Daily line tour for each line in Zhengzhou factory for downtime recording and data analysis on Tableau which help on automation trouble shooting and help team to identify major issue and focus.• Base on Python and Tableau data analysis to drive process decisions, Integrate the mass production data of each sites ( Shenzhen, Zhengzhou, Xiangtan, etc.), analysis the downtime and tossing main issue for constant improve and prepare for next generation project;• Help on process standard operating procedure audit, improve the internal and external logistics cycle time of Taiyuan sites;• Work with Manufacture Quality Engineers and venders to drive yield improvement through analyses of part quality and statistical process control, especially the Pre-ALT yield from 95% to 97%;• Join team co-design and debug IMP system, which’s base on trace and external data designed for factory production monitoring.• Further automation output/UPH (units per hour) MP data analysis to help team on 2024 project OEE (overall equipment effectiveness) target evaluation.

Pudong, Shanghai

• Quality Assurance Fundamentals: CarPlay functional test, debug;• Collection and synthesis of data - gathering data internally from systems as well as customer data and utilize that data to help better processes and testing areas. • Base on China market to support the team with test coverage; • UI automation, design script and test with Quick and Python;• Cross-team collaboration. Work with engineers from different teams to achieve success together.

Cupertino, California Usa

Collaborated with global team to test the whole new systems.My goal is to ensure that stores receive the highest quality systems through rigorous, standardized user acceptance testing.

Singapore, Singapore

Cooperated with Sales Support Operation and IS&T team to test the internal systems.Review a pre-release version of a Retail system/app used in stores and document the issues. Work with team to accomplish testing match aggressive timeline.

Joy City, Shenyang

For match the needs of development in whole new northeast of China market requests, I transferred from Beijing to Shenyang, prepare for the new store opening.

Sanlitun, Beijing

• Introduce Apple solutions, technology, and services to business customers;• Spend time on the sales floor, meeting first-time and current business customers and learning their needs;• Generate new leads and build relationships, connecting over the phone or through in-store workshops and events. Discover customer needs through briefings and work with the Business Team to prepare and present proposals. For customers with more complex needs, work with the entire Business Team to craft the ideal solutions. • Inform and offer customers the complete suite of sales support options. By engaging customers to think about the possibilities of Apple technology in their businesses, help build success - not only for team, but for customers as well.

Sanlitun, Beijing

• Help create the energy and excitement around Apple products, providing the right solutions;• Clearly understand that the Apple Store is dedicated to delivering a customer experience that’s unlike any other;• Turn Apple Store visitors into loyal Apple customers.

Master Of Business Administration - Mba, Enterprise International Operation, Innovation And Management

Bachelor Of Arts - Ba, Russian Language And Literature

Activities and Societies: Lead, Propaganda Department, Student Union of Foreign Language College, Yanshan University