Violetta Derbeneva Email & Phone Number

Burnaby, BC, CA

Vancouver, British Columbia, Canada

Montreal, Quebec, Canada

- Proofreading and identifying Russian language errors/language implementation issues in the game on different platforms (consoles, PC, mobile)- Writing reports on all the errors/bugs encountered- Identifying missing/wrong content- Performing ad hoc translations- Regression testing- Assisting with preparing test plans/ STR (steps to reproduce)

Novosibirsk, Russia

- Communicating with clients regarding company policies and order placement;- Creating and managing orders within the system of partnership companies;- Working closely with product owners and warehouse representatives to ensure smooth operation.

Novosibirsk, Russia

- Control over the implementation of service quality standards and compliance with the company's policy in contact centers;- Monitoring the implementation of initiatives and fixing identified shortcomings;- Efficiency evaluation of the measures taken to improve the quality of service;- Creating of operational reports and other orders and instructions of.

Novosibirsk, Russia

- Primary assessment of collateral according to the bank's internal regulations;- Consulting clients on the list of credit products of the division;- Collection of the necessary documentation for analysis;- Analysis of the credit load, the client's solvency and the general financial condition of the borrower;- Conducting the procedure for signing credit.

Novosibirsk, Russia

- Work on incoming and outgoing calls;- Advising clients on the list of educational services,- Creating educational and additional schedules;- Drafting and concluding contracts for the provision of educational services.