Vidit Sharma Email and Phone Number
An optimist and results driven professional with over 2+ years of experience in Operations and Customer Success/User experience, Skilled in communication, mentorship, and managing incidents for high customer satisfaction. Passionate about driving business growth.
Gividreams Llc
View- Website:
- wigglehappy.com
- Employees:
- 5
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Web Design And Content LeadGividreams LlcBengaluru, Ka, In -
Product Expert - UxByju'S May 2022 - Apr 2023• Mentored and managed incidents for over 500+ clients, resulting in outstanding customer satisfaction rates• Proactively oversaw package amendments based on client requirements, resulting in efficient order management and delighted clients• Successfully managed Level 1 and Level 2 technical escalations to resolution by identifying recurring issues and implementing a problem management approach. This resulted in a remarkable 70% increase in efficiency and customer satisfaction•Coordinated with logistic and technical teams to manage client escalations effectively, resulting in improved communication and timely resolution of issues within 2 days -
RpePatra Corporation May 2021 - May 2022•Creating 7 to 8 received insurance policies for checking on the client system•Responsible for working with 3 clients and adhering to the deliverables•Creation, Document gathering, Checking & Delivering back to the clients with 95% accuracy•Entering 15+ pieces of information into required platforms -
Rpe TraineePatra Corporation Feb 2021 - Apr 2021 -
InternTechment Nextwealth Jun 2020 - Oct 2020•Assessing the issues and needs of over 70+ customers of eCommerce company, offering end-to-end solutions •Making tickets, then sending them to the proper departments•maintaining and updating data
Vidit Sharma Education Details
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Shri Shankaracharya Mahavidyalaya JunwaniMcom Commerce -
Shri Shankaracharya MahavidyalyaCommerce
Frequently Asked Questions about Vidit Sharma
What company does Vidit Sharma work for?
Vidit Sharma works for Gividreams Llc
What is Vidit Sharma's role at the current company?
Vidit Sharma's current role is Web design and content lead.
What schools did Vidit Sharma attend?
Vidit Sharma attended Shri Shankaracharya Mahavidyalaya Junwani, Shri Shankaracharya Mahavidyalya.
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Vidit Sharma
Training & Placement Coordinator At Jecrc University || Aspiring Software Engineer || Anchor || Social Volunteer At Rha IndiaJaipur -
Vidit Sharma
Chief Manager - Abhi || Ex Product & Strategy - Tata Aig || Strategy Consulting - Princeton & CompanyMumbai -
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Vidit Sharma
Bengaluru
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