Vidur Suri Email & Phone Number

New York, United States

Exton, Pa, Us

Key analyst for clients translating their needs into project plans, assisting in cost estimations, project implementations and managing day-to-day work. • Manage product workflow for clients ensuring maximum efficiency and rapid responses to their feedback and needs. • Leading product deployments in partnership with the Project Management team. • Design optimal Business Requirement Documents with Visio to create innovative and efficient operational workflows for client projects. • Debugging XML files in accordance with ACCORD format to ensure smooth product functionality. • Communicate and manage stakeholder business deliver expectations, both internal and external.

Jeffersonville, Indiana, Us

• Assisting in creating timelines while working closely with program/project manager for all stakeholders to adhere to for product launch. • Heading internal/external >3 small scale projects for multiple client implementations• Writing user stories/change requests/wireframes per client business asks and need.• Using Visio to create workflows for external client projects and internal change requests.• Creating JIRA tickets to manage and track all change requests for company products.• Leading weekly scoping/scrum meetings to ensure adherence to sprint timelines and goals.• Prioritizing product backlog/IT updates/Product add-ons for operations and IT based on client/team feedback and list of Jira issues.• Managing stakeholder expectations, both internal and external, based on scoped goals and capacity.

Jeffersonville, Indiana, Us

• Guiding and assisting a team of 5 to ensure all case management duties are performed per client business rules.• Assisting in creating weekly and monthly product reports to be consolidated for quarterly and yearly • reviews.• Simplifying, cleaning, and transferring data from Power BI into MS Excel to be used by the operations• team.• Defining work instructions and training team members on new 2 CRM workflow processes monthly. • Conducting biweekly client meetings and CRM user audits with respect to business rules and healthcare regulations.• Assist in other data ad hoc projects when necessary.

Jeffersonville, Indiana, Us

• Responsible for managing effective communication and building strong relationships with key stakeholders such as health care providers, patients, payors and clients, to ensure patient medication coverage.• Managed patient cases nationwide to ensure medication coverage by fulfilling insurance and financial requirements.• Collaborate with team lead and peers on data-driven projects for clients, to increase productivity.• Lead biweekly client call and case audits in accordance with business rules and health care regulations.• Work closely with company Product Manager to produce IT software change requests and define requirements.

Jeffersonville, Indiana, Us

• Responsible for managing and indexing over 70 program referral forms daily.• Rapidly learnt and created process efficiencies in proprietary software, and nonproprietary software, OnBase.• Helped build and compile 8 RFPs using Qvidian.