Giftforkidz.com & Bookmart.meChildren’s books, Educational Toys, Games, soft toys, personalization items, Book subscription• Create roadmaps and coordinate the design and launch of digital products • Manage ecommerce department with aggressive growth goals and full P &L responsibility• Plans and coordinate technology developments: site functionality, manage centralized product information system, Product strategy & category strategy to meet business needs• Direct merchandising: categorizing items, subscription, images, keywords, pricing, promotions etc • Direct researching: customer & market Analysis, competitive Analysis• Collaborate with cross-functional teams and supplier team to define product features, functionalities, development, launch, promotion & end user requirementDirect customer service: LiveChats, feedback, ticket, whatsapp and email support• Manage multi channel distribution, problem solving• Direct all digital marketing activities: email marketing, social media, link building and SEO tactics• Analytical based decision to support new policies, market development, product development

Office furniture supplier Company, DubaiGroup of companies Business Trading, Dubai• Directed web development and writing for company for stores and trading business• Create Landing Page and category management process• Created marketing campaigns including Google Pay Per Click (PPC), Google Ad words, Remarketing with an integrated SEO strategy. Prepare Budget for campaigns• Managed email marketing and blogging efforts• Managed clients’ expectation by reporting sales on revenue and response management• Conducted research and reviewed analytics (Google Analytics)• Improved revenue nearly by 40 % with customer acquisition and promotion strategies• Created and managed several social media profiles including Facebook, LinkedIn, Twitter, online forums, blog sites to repair online reputation (individual as well as company)• Made presentation, wrote proposals and developed a business reputation for the company in Middle East and West Africa region

Create objectives and strategies to help inform and make business growth decisions• Lead/support/ coordinate relationship with dealers and agencies• Identify product gaps, process improvement and solution• Create and test digital prototypes• Work with management and stake holders to evaluate and prioritize opportunities in market and product development • Increased store sales, reaching target each quarter by analyzing daily sales and creating action plans to achieve and stay competitive• Involved in leading and team building by encouraging the team to deliver good customers experience by offering incentives to best performers• Deliver improvements in operational performance by contributing strong knowledge on operation work• Help expand the business, successfully operated multiple stores (3 stores); recognized for making significant improvements

* Mentoring Graduate and Post Graduate Students on projects and courses

* Architecture* Programming* Testing