As an IT Business Analyst intern at the City of Kirkland, I am driven by a passion for leveraging technology to enhance processes and deliver impactful solutions. My experience includes close collaboration with vendors to rebuild our service request catalog, where I've been responsible for coordinating regular meetings and rigorously testing new builds to ensure seamless functionality.My background in caregiving has equipped me with a unique blend of technical skills and a deep commitment to helping others. This experience has sharpened my problem-solving abilities and reinforced the importance of empathy and clear communication in the workplace.Currently, I am working on a capstone project focused on optimizing processes within AvePoint Cloud Governance. This project has deepened my understanding of project management and the critical role technology plays in driving positive change.In addition to my professional work, I am always exploring new methods and ideas to approach challenges more effectively. My goal is to continue growing within the IT field, contributing to innovative solutions that make a meaningful difference.I'm eager to connect with others who share my passion for technology, project management, and collaboration. Let's explore how we can create impactful solutions together.