Conducting questionnaires to qualify and assisting clients to open unsecured and secured credit products. Establishing rapport with mortgage clienteles in order to successfully retain business through renewals. Offering support to customers and product partners amidst escalation cases to achieve optimal resolutions beneficial for all parties. Ensuring the team is informed and proficient in implementing RESL policy changes to safeguard the business from potential losses.

Utilized marketing and sales skills to promote products and qualify customers for appliance packages. Coordinated with builders, designers, and architects on residential homes and new apartment building projects.Assured that the Account Receivable is accounted for and reconciled the balance sheet of the branch with the main finance office on a daily basis.Maintained the display floor in order to boost sales.Transported and delivered appliances from the main warehouse to… Show more Utilized marketing and sales skills to promote products and qualify customers for appliance packages. Coordinated with builders, designers, and architects on residential homes and new apartment building projects.Assured that the Account Receivable is accounted for and reconciled the balance sheet of the branch with the main finance office on a daily basis.Maintained the display floor in order to boost sales.Transported and delivered appliances from the main warehouse to customers' homes.Monitored branch warehouse inventory to ensure products are in stock and on time for delivery. Show less

Utilized tools in order to rate the quality of online ads for Google to improve the customer’s searching experience.

We helped determine a suitable target market; also we looked into how to create better marketing communication tools for Plank Town. Both online social media platforms and offline methods are considered such as radio advertisement, flyers, direct mailers, and through word of mouth. We worked closely with the owner to see what would be the best direction for the business in term of communicating with customers in order to increase brand awareness and overall sales. We have also worked out a new… Show more We helped determine a suitable target market; also we looked into how to create better marketing communication tools for Plank Town. Both online social media platforms and offline methods are considered such as radio advertisement, flyers, direct mailers, and through word of mouth. We worked closely with the owner to see what would be the best direction for the business in term of communicating with customers in order to increase brand awareness and overall sales. We have also worked out a new website for Plank Town with a refresh look. Show less

As regional demand team, we conducted research on the demand for different sports in Deschutes County in particular and in Oregon in general. We also looked into the recent trends of sports nationwide to better predict what should the Parks and Recreation Department improve on in terms of the facilities portfolio. Through that, we were able to recommend the city's working team what would be best for their implemented next steps.

Provided English tutoring sessions for international students who are taking English classesAnswered phone calls and emails at front deskSorted files for current students and alumi

Provided guidance for new international students from VietnamTranslated emails and documents sent from the Vietnamese affiliated partnersProvided translations and campus tours to new international students