Post-sales client engagement management along with the role of Business & Systems Analyst. • Interaction with clients to understand their processes and requirements and providing solutions to client’s requirements for improving and making efficient system.• Preparation of current Business Process flow (As Is), Designing the future BP flow (To Be) and providing overall product mapping for client’s requirements.• Preparation of business requirement document, functional specification document, change request and all other documents of the project and conducting GAP analysis and obtaining stakeholder's sign off.• Bridge between business and development team to understand the business requirements by conducting knowledge dissemination sessions.• Assist the Technical Team in mapping the business processes of the client workflow solution. Assisting the Technical team in designing of the product. Preparing user manual, training kits and impart user training.• Co-ordination for implementing the Solution on UAT and in LIVE server after sign-off and development.• Making Project Traceability matrix and maintaining it to meet the deadline for the completion of project.• Worked on end-to-end project planning and controlling from initiation till the closure of the project undertaken.• During the course of project all the requirements, concerns and deliveries are responded proactively and in time.• Conducting prototype demonstrations and presentations to the clients during development phase

 Expertise in Business Analysis, Data Analysis, Business Rules, Business Process Modeling and Data Mapping, GAP Analysis and creating business process documents. Developed Project Plans, Functional Specifications, project charter for Business Process Refinement, Re-Engineering, Business Intelligence and Automation. Knowledge in executing SQL queries for database management. Understanding business process management and business requirements of the business units and translating them to specific integration requirements. Design and build Business Intelligence dashboard and reports Mentoring new resources joining the team and helping them gain the business knowledge by conducting various KT sessions. The delivery of the client requirements on time. Work with subject matter experts to discover, define, assess, and document reporting / dashboard needs and requirements Handling daily status call with onsite members providing daily status at offshore and discussing any issues and concerns. Prepares routine reports, Workflow Analysis, Change request. Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments.

• Understanding business process management and business requirements of the business units and translating them to specific integration requirements.• Design and build Business Intelligence dashboard and reports• Mentoring new resources joining the team and helping them gain the business knowledge by conducting various KT sessions.• The delivery of the client requirements on time.• Work with subject matter experts to discover, define, assess, and document reporting / dashboard needs and requirements• Handling daily status call with onsite members providing daily status at offshore and discussing any issues and concerns.• Prepares routine reports, Workflow Analysis, Change request.• Defines, develops and implements quality assurance practices and procedures, end user test plans and other QA assessments.• Involved in collecting the Requirement, designing, Implementing the intranet for EMC. The website was developed in ASP.net, SQL Server. • Loan Application workflow designing.• Digital marketing for internal promotion.• Active participant in EMC branding

• Involved in gathering the requirement from the onsite members.• Involved in coding, defect fixing and testing of application• Mentoring new resources joining the team and helping them gain the business knowledge by conducting various KT sessions.