1. Strategic Leadership- Define the company’s vision, mission, and goals, aligning with market trends and customer needs.Market Positioning: Ensure the brand remains competitive in the luxury segment and explore expansion opportunities, including new stores or e-commerce ventures.2. Financial Management & Revenue Growth: Drive revenue growth and increase profitability by focusing on key KPIs like sales growth and margins.Cost Control & Budgeting: Oversee cost management and lead the budgeting process to meet financial goals.3. Product Management & Innovation:-Develop new product lines and collections based on trends and customer demand.Supplier Relations: Manage relationships with suppliers for quality materials and favourable terms.Innovation: Encourage innovations in product design and manufacturing, leveraging new technologies.4. Customer Experience & Retail Operations - Focus on premium customer service across stores and online.Retail Operations: Supervise daily retail operations, including inventory management.Omnichannel Strategy: Ensure seamless integration between physical stores and digital platforms.5. Marketing & Brand Building:- Enhance brand presence through marketing campaigns and partnerships with influencers or celebrities.Customer Loyalty: Implement loyalty programs with personalised services and exclusive offers.6. Team Leadership & Development:- Build a strong executive team to manage all business functions effectively.Talent Acquisition: Lead hiring processes and employee development to attract top talent.Corporate Culture: Foster a culture of creativity, inclusivity, and innovation.7. Risk Management & ComplianceQuality Assurance: Ensure products meet the highest standards of quality and authenticity.8. Stakeholder ManagementBoard of Directors & Investors: Regularly update stakeholders on company performance and strategy.Partners & Vendors: Maintain strong relationships with external partners and suppliers.

Strategised Business & Marketing Solutions based on the understanding of Market and Customer Insights and formulated marketing & business techniques for impactful campaigns and BTL Activities that have resulted in increased Brand Awareness, Visibility, Capturing the New Markets & Customer Acquisition as well.Developing a strong & captivating Marketing and Branding strategies through Digital Media Marketing by using effectively social media Platforms that helped to connect and resonate with customers.Planned & strategised marketing & Branding Campaigns by carefully planning & designing as per the customer needs to help improve sales and services and helped with online content, through which we could showcase products & collections, services and also infuse trust in the minds of the customers over competition.Content Marketing through creating & engaging by making an effective organic base of Social Media Influencers, that which not only works for our brand promotions and even it acts like Testimony as well and also helped build a community of new customer base.Regional Events and Exhibitions – Helped in Participate in high-profile regional collaboration with other Industry Based events for spreading awareness & capturing customers, hosting fashion events, and luxury exhibitions to showcase products and services to the affluent rich wealthy & elite set of customers.Engaged in Market Survey & Personalised Feasibility Research Studies for catchment market penetration for opening new Stores. Currently Associated with PMJ Jewels Pvt. ltd., - Diamond Jewellers & earlier SINCE 2019 provided services to clients as follows LKS - Gold & Diamond Jewellers, K's - Lab Grown Diamonds - Jewelry Retail, Vilwa - Diamond Jewels.

Business Strategy Formulation and Implementation based on the Annual Operating Planning & Budgeting and worked cross-functionally with In House Creative Team - Product Photoshoot & Designing aspect as well, with Diamond & Gold Merchandising Department for New Product development and channelising proper marketing communication and executing campaigns from end to end. Responsible for successful corporate re-branding and updated all brand assets, including website, Billboards, advertising collaterals and customer support materials. Launched new stores in new catchment markets by way of thorough Market Research for potential location selection. This involved analyzing demographics, competition, local regulations, and key economic indicators to make informed decisions about store locations. Developing comprehensive marketing strategies and campaigns to promote new store openings and drive footfall. This included ATL & BTL - Advertising, Digital Marketing, Social Media Promotions, and Collaborations with Social Media Influencers and participated in local events.Conducted market research & focused group discussions amongst our customers for better understanding them in order to serve them well by being on the floor time and again across all the showrooms in order to be updated all the time.Presented complex data in an easily digestible manner to VPs, Directors and C level executives. Drove a 30% YoY increase in sales by Promoted.

Conducting feasibility and economies study for setting up Hotels and Resorts at new independent locations across South India.Completed setting up processes and ensured seamless daily operations and offer experiences exceeding guest expectations and boosted annual revenue by 30% and improved the hotel’s performance.Helped in hiring & Selection process and trained in accordance with SLAs in order to ensure they performed in accordance with the established hotel standards and values.Monitoring of the budget. Resolved customer complaints, monitoring operational Issues, business flow and associate performances. Reviews.

Implemented qualitative Study by conducting Focus Group Discussions with existing clients for a better understanding of the behavior of Luxury Premium Diamond Jewellery customers and in order to match the marketing activities according to the need and the requirement of the Jewellery Market. B2C marketing. Copy writing for digital and print media along with internal and external communications, Including website, social media, PR. trade and community engagement.Conducted In-Store exclusive new product line preview events with affluent premium ladies’ clubs around the catchment area.Prepared & executed strategies for improving brand visibility around catchment locations and achieving maximum mileage within budgeted limits through various available channels.

Analysed metrics in order to identify effect-cause relationships between financial outcomes and marketed actions for the purpose of raising profitability.Carried out retail analysis and presentation of results to senior management. Prepared sales reports. Exceeded sales targets and Assisted Business Development Director in roping in the Big Retail Investors and to improve business relations through networking.Displayed excellent marketing skills by increasing the annual sales by 25% and qualifying for the performance bonus in all 4 quarters.Coordinated with the internal marketing, sales, and technical groups to facilitate marketing functions (brochures, trade shows, etc.)Created correspondence, web content, e-broadcasts, and direct mail Participated in development, modification of the company database and designing a lead generation model.

Generating leads, Meeting Clients & Understanding the market research requirements. Conducted feasibility & retail audit studies through market research by using quantitative, qualitative and focused group discussion techniques for assessing South Indian Customers & markets. The brands that we dealt with are as follows - Japan Tobacco International, Tata Sky, Himalayas- Drug Company, Airtel & Levi’s and Limited too apparel so on.

Started my career as Customer Service Executive and was promoted as Sr. Team Lead & then as a Trainer within 6 months period, based on my promising & effective achievement in sales targets month on month of Software Products & Peripherals (All Dell and Ingram Micro IT Related Products & Accessories) for an In - Bound United States Call Centre.