Vijay Adepu Email & Phone Number

Manchester, England, United Kingdom

• Managed Salesforce requests or issues for a large number of end users and re-designed an existing product for all active users.
• Configured Salesforce functionalities to significantly enhance business process performance.
• Executed improved lead scoring methods and processes in Salesforce, resulting in a substantial increase in conversion to new accounts.
• Developed and performed data cleansing processes for Salesforce, reducing data duplication and generating accurate leads for the sales team.
• Implemented advanced Salesforce reporting and analytics, driving notable revenue growth and cost savings.
• Implemented Single Sign-On (SSO) through Security Assertion Markup Language (SAML) that streamlined Salesforce user authentication and authorization, significantly reducing login time and eliminating password-related.

Slough, England, United Kingdom

• Enhanced Salesforce dashboards and reports to offer up-to-date insights into crucial performance metrics, resulting in a significant boost in sales forecasting accuracy.
• Streamlined the sales funnel through comprehensive analysis and identification of obstacles, resulting in a noteworthy reduction in lead-to-customer conversion time and a considerable increase in customer lifetime value.
• Developed and implemented a customized forms application for the merchandising division, accommodating a substantial number of additional users.

United States

• Proficiently managed user accounts on Salesforce by skillfully adding and deactivating users, and generated sales reports to support accurate forecasting.
• Improved the sales process by creating and implementing custom record types, workflows, and triggers, resulting in a significant increase in the company's revenue and a notable reduction in the sales cycle duration.

Master Of Business Administration - Mba, Business Administration And Management, General

Masters In Computer Science, Computer Science