Vijaya Paul Pulukuri Email & Phone Number

India

Customize and configure Salesforce to meet the organization's specific needsSet up and maintain user accounts, including password resets and access provisioning, Perform data imports,exports, and data cleaning activitiesCreate and maintain custom objects, fields, formulas, validation rules, workflows, and process builder flows,Manage user roles, profiles, permissions, and access settings.Responsible for maintaining the company strategy like designing, implementing and maintenance ofenterprise network componentsResponsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly asper the company policiesMonitoring complete network & providing network statistics Responsible for sharing the network printers.configuring & troubleshooting Internet Issues, Switches, Printers, Firewall etcAnalysed and developed technical and functional specifications.Assessed customer needs and modified existing databases to meet specified client requirements.

Hyderabad, Telangana, India

Providing technical support to the end-user client base on telephony(VoIP), video, and networking issues,addressing escalations and troubleshootingResponsible for the installation of operating system windowsInstall, configure, and maintain server operating systems and softwareManage and troubleshoot issues related to servers, including performance optimization and capacity planningImplement and maintain security measures to protect the organization's systems and networksMonitor for security incidents, conduct security audits, and implement corrective actionsincluding performance optimization and capacity planning.Install, configure, and maintain server operating systemsand software.Manage and troubleshoot issues related to servers,including performance optimization and capacity planning.Implement and maintain security measures to protect theorganization's systems and networks.Monitor for security incidents, conduct security audits, andimplement corrective actions.Develop and implement backup and disaster recovery plansfor systems and data.Test and update backup and recovery procedures regularly.Monitor and apply software and firmware updates to ensuresystems and networks are up-to-date and secure.

Vijayawada, Andhra Pradesh, India

Executed company strategy by designing, implementing,and maintaining enterprise network components.Maintained the backup network, hardware, and softwareaccording to company policies regularly.Managed inbound and outbound voice-based processes tohandle customer queries and issues.Provided technical support to end-user client base ontelephony (VoIP), video, and networking issues, addressingescalations and troubleshooting.Configured and troubleshot switches to ensure seamlessnetwork functionality.Administered configuration and troubleshooting of servers,printers, and Internet issues for uninterrupted operations.Installed Windows operating system and monitored thecomplete network, providing valuable network statistics.Shared network printers efficiently for the convenience of allusers

Vijayawada, Andhra Pradesh, India

Install, configure, and maintain server operating systems(Windows Server, Linux, etc.).Monitor server performance and ensure optimalfunctionality.Perform regular system upgrades and apply patches asneeded.Design, implement, and manage the organization's localarea network (LAN) and wide area network (WAN).Configure and maintain network devices, including routers,switches, firewalls, and VPNs.Troubleshoot network issues and ensure connectivity

India

Implement and maintain security measures to protectsystems from unauthorized access, malware, and othersecurity threats.Conduct regular security audits and implement correctiveactions.Provide technical support to end-users, addressinghardware, software, and network-related issues.Set up and manage user accounts, permissions, and accesscontrols.Develop and implement backup strategies to ensure dataintegrity and facilitate disaster recovery.Test and update backup and recovery procedures regularly.Monitor system performance and conduct routineoptimization to ensure efficient and reliable operation.Identify and resolve hardware, software, and network issuespromptly.Coordinate with vendors for hardware and softwareprocurement.Manage relationships with third-party service providers.

Bengaluru, Karnataka, India

Monitor system performance and troubleshoot issuesproactively.Conduct system optimizations to ensure optimalperformance and scalability.Create and maintain comprehensive documentation ofsystem configurations, network topology, and standardoperating procedures.Develop and update documentation as changes are made.