Sales Coordinator – Sales & Customer Service
Providing excellent service to key accounts of the company such as :CEVA Freight,Unilever,Hero Motocop,Micro Polypet,Yusen Logistics,Tiger logistics,LG,Yamaha• Booking of containers or various forwarders / shippers and rate negotiation with customer & pricing.• Responsible to provide accurate projection of booked container to the capacity manager and vessel operator.• Responsible to arrange all BL draft and Invoice to the customer timely.• Follow-up with emails… Show more Providing excellent service to key accounts of the company such as :CEVA Freight,Unilever,Hero Motocop,Micro Polypet,Yusen Logistics,Tiger logistics,LG,Yamaha• Booking of containers or various forwarders / shippers and rate negotiation with customer & pricing.• Responsible to provide accurate projection of booked container to the capacity manager and vessel operator.• Responsible to arrange all BL draft and Invoice to the customer timely.• Follow-up with emails received by customers (Freight Forwarding Agencies) regarding Booking of Containers / cost related issues / delivery of containers) so that the time available for us to work on tasks does not get breached.• Responsible for preparing projection reports to book slots on particular feeder vessels and key performance indicators (KPI).• Checking cost reports and container handling reports.• Build relationships within the company and with external parties/customers, such as freight forwarders.• Meet cost, productivity, accuracy and timeliness targets• Updates of Vessel Schedule to track live status.• Prepare accurate reports for upper management.• Ensuring actual number of containers loaded as per projection reported to management.• Responsible for checking slot loss and reason of slot loss or container space loss• Coordinating with the IT Team to ensure all computer systems should work smoothly such as regular maintenance of systems and software updates. Show less