Providing excellent service to key accounts of the company such as :CEVA Freight,Unilever,Hero Motocop,Micro Polypet,Yusen Logistics,Tiger logistics,LG,Yamaha• Booking of containers or various forwarders / shippers and rate negotiation with customer & pricing.• Responsible to provide accurate projection of booked container to the capacity manager and vessel operator.• Responsible to arrange all BL draft and Invoice to the customer timely.• Follow-up with emails… Show more Providing excellent service to key accounts of the company such as :CEVA Freight,Unilever,Hero Motocop,Micro Polypet,Yusen Logistics,Tiger logistics,LG,Yamaha• Booking of containers or various forwarders / shippers and rate negotiation with customer & pricing.• Responsible to provide accurate projection of booked container to the capacity manager and vessel operator.• Responsible to arrange all BL draft and Invoice to the customer timely.• Follow-up with emails received by customers (Freight Forwarding Agencies) regarding Booking of Containers / cost related issues / delivery of containers) so that the time available for us to work on tasks does not get breached.• Responsible for preparing projection reports to book slots on particular feeder vessels and key performance indicators (KPI).• Checking cost reports and container handling reports.• Build relationships within the company and with external parties/customers, such as freight forwarders.• Meet cost, productivity, accuracy and timeliness targets• Updates of Vessel Schedule to track live status.• Prepare accurate reports for upper management.• Ensuring actual number of containers loaded as per projection reported to management.• Responsible for checking slot loss and reason of slot loss or container space loss• Coordinating with the IT Team to ensure all computer systems should work smoothly such as regular maintenance of systems and software updates. Show less

Managed operational challenges and achieved target to complete all administrative close within the deadline and worked with worldwide agencies (Asia, North Europe and South America) through innovative business solutions; lead a global role. • Responsible for assigning daily job work to the team members / clerks such as approval of container loading and discharging report on particular vessel/voyage.• Approval of Estimated Expenses Report contains all activities related to container… Show more Managed operational challenges and achieved target to complete all administrative close within the deadline and worked with worldwide agencies (Asia, North Europe and South America) through innovative business solutions; lead a global role. • Responsible for assigning daily job work to the team members / clerks such as approval of container loading and discharging report on particular vessel/voyage.• Approval of Estimated Expenses Report contains all activities related to container loading and discharging and restow plans.• Comparison of Loading and Discharging report with purchase order and work order system.• Tracking transshipment of containers & saving company cost by tracking vessel phase out and phase in partner ships/services.• Resolve problems concerning transportation, logistics systems, imports or exports and customer issues.• Follow-up with emails received by agencies (such as loading plans and terminal reports timely approved) so that the time available for us to work on tasks does not get breached.• Handling Terminal Departure Reports, Vessel Schedule Reports.• Responsible for train clerks to perform their daily job duties in a fast manner and error free.• Preparing monthly agency performance reports and key performance indicators (KPI) to ensure agencies send Terminal Departure Report and submit Estimated Expense Report timely. Regular follow up with agencies was also handled in order to meet deadlines on monthly basis..• Handling Import & Export Container operation and tracking movements, intermodal, transshipment activity, Port Cost and terminal charges and BL checking.• Resolving escalated issues & queries with vendor & terminals on email/calls and check port productivity & cost allocation and Tracking Re stows approvals & Container COD with capacity/Line. Show less