Certified IT Professional with 20+ years of work experience in Workplace and mobility Services Engineering, Consulting, Solution Deployments and Delivery Operations. Significant experience of working on concurrent projects across all regions on multiple technologies with unpredictable complexities, collaborating with other teams and vendors during the life cycle of the projects. Executes projects within time limit with less directives and maximum quality. The technical focus domains are Microsoft Skype for Business with Enterprise voice, Avaya, Microsoft Intune, Microsoft Azure, Audiocodes, Microsoft Teams and Microsoft Exchange (on-premises and Cloud).In current role, working as Technical Consultant / Architect engaging in solution designs coordinating closely with the business stakeholders enabling successful customer transformations by developing and implementing enterprise solutions using Microsoft, Avaya, Cisco and Audiocodes technologies.Responsible for planning and designing solutions as per customer/ business requirements by gathering customer requirements for the solution and handling transformation activities within the defined timelines.Responsible for technical consultation and architecture development, oversight of technical designs and implementations.