Program manger at HCL

Leading PMO as a service giving project management support to various programmes within Mercer

Managing and providing PMO / project management support to programmes

Working in Mobilization team and doing Transitions.

Working as Transition Manager

Working on creating a governance structure with the Director.Aligning existing Transitions and introducing standard Transition Methodology for new projects.

1. Governance of end to end lifecycle which starts from receiving a request and ends when the Transition is completed and signed off by the MU. All key milestones are tracked to ensure we are on track to accrue the savings and deliver a quality transition.2. Key focus on Savings target and a stringent hold is maintained on financials.3. Prepare dashboards with data provided by the team and do weekly senior management briefings to update Director and MD on transition status.4. Reporting to Program Director and working closely with him on improvement of Governance process in Transition with my Prince2 knowledge.5. Manage, steer and decision making responsibilities to ensure various toll gate call governance is effectively discharged with senior CBS representatives.6. Creating complex Business Cases, in addition acting as a first check for all the Business Cases created by the team.7. Providing new demand FTE forecasting and Capacity planning with the help of various reports prepared by my team.

1. Traveled to Finland for Business handover of Supply Chain Process (under train the trainer approach).2. Traveled to Dubai for reconciliation of customer. Created various reports so that this can be used as a platform for analysis and lead to settlement.3. Worked in setup of Global Command Center which ensured that Capgemini's Global Teams (working for NSN contract) are meeting all the SLA's and KPI's..4. Through my SAP Super User experience helped the team in better governance by putting various quality checks.5. Strong Governance Structure was implemented and maintained so that we do not have any service credits against SLA's or KPI's.6. Pushed all Operations teams to make sure that we are hitting our Financial targets.7. Regularly presented Dashboards to various External (NSN) and Internal (Capgemini) senior stakeholders.

1. Worked as Coordinator for completion of projects / assignments for International Students.2. Responsible for communication and price negotiation with students on their projects.3. Did negotiations with various tutors for project / assignment completion date and price as per the complexity and timeline provided by the students.4. Stringent Governance wrap on each of the projects to make sure that each project was delivered on time and with agreed quality. Any delay in timelines or dip in quality meant financial loss for the organization.5. Worked on quality improvement project of tutors and implemented Plagiarism check tool.6. Maintenance of tracker of all the inflow and outflow of projects and further representation of data through various dashboards after each month end.