Experienced Service / Key Account Manager with a demonstrated history of working in the Telecom, E-commerce, Logistics Transportation/trucking industry. Skilled in Negotiation, Operations Management and Leadership. Strong Support Professional with a Bachelor of Commerce (B.Com.)
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Sr. Service Account Manger - Corporate LeadRivigo Jun 2017 - Jul 2021Gurgaon, India -
Assistant ManagerGojavas Oct 2014 - Aug 2016 -
Asset ProtectionOpen Mind Services Limited Jan 2014 - Oct 2014Gurgaon, India- Risk assessment of various sites across the nation for upcoming stores.- Preparing & flashing advisories in adverse conditions - keeping track of all the associates who are travelling internationally/domestic ensuring their safety concern. -
Zonal Operation ManagerReliance Communications Sep 2008 - May 2011Gugaon, India**Creating and sustaining successful relationship with Key Corporate Accounts to ensure timely collection of the bills within due date and further sale on given base, Preventing and maintaining postpaid corporate through various Proactive and Reactive measures which include service camps and Health check.**Ensuring effective customer service from the Reliance Mobile Stores, Interfacing with clients for understanding their requirements & suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.**Monitor the post service activities like follow up with the customers, service reminders and handling customer grievances for superior customer service. -
Showroom ManagerBharti Airtel Limitied Gurgaon Jul 2005 - Aug 2008Gurgaon, India**Responsible for floor-operations that includes crisis management.**To ensure the achievement of given sales target in postpaid for both corporate & individual customers.**Grievance handling.**Team Management and Staff attrition Management.**Reports & Analysis.
Vikas M. Education Details
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Bachelor Of Commerce -
Senior Secondary Education
Frequently Asked Questions about Vikas M.
What is Vikas M.'s role at the current company?
Vikas M.'s current role is Ex Corporate Lead-Rivigo|| Ex Zonal Manager-Reliance Comm.|| Ex Manager-Airtel.
What schools did Vikas M. attend?
Vikas M. attended Delhi University (B.com), Kendriya Vidyalaya.
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