Program Manager
CurrentWhile working with HP Inc., I play a key role in guiding multiple CPE projects from conception to completion, ensuring they meet scope, time, and budgetary requirements. I lead cross-functional teams to facilitate seamless coordination between engineering, operations, and client-facing teams, exemplified by a firmware transformation project that enhanced operational efficiency by 20%. My focus on project governance has streamlined decision-making and reduced delays by 15%, while I actively monitor project progress to proactively address obstacles. I oversee firmware upgrades, ensuring quality standards that contribute to a 35% boost in customer retention. Additionally, I mentor a team of 20 professionals and engage with stakeholders to ensure project goals align with organizational objectives, driving successful outcomes and fostering long-term business relationships.