As a SAP Concur subject matter expert, I helped my customers with: Implementation:Understand the business and functional requirements in context of global travel and expense management. Study the Fit-Gap analysis and implement SAP Concur expense management system as per requirement. Configuration DevelopmentWorked with enterprise application integration team to migrate legacy system to a new application. Also build country specific configurations and conducted… Show more As a SAP Concur subject matter expert, I helped my customers with: Implementation:Understand the business and functional requirements in context of global travel and expense management. Study the Fit-Gap analysis and implement SAP Concur expense management system as per requirement. Configuration DevelopmentWorked with enterprise application integration team to migrate legacy system to a new application. Also build country specific configurations and conducted functional reviews for the same. Prepared SAP Concur process manuals. Change management: Helped customers in developing technical SAP Concur process, policy and navigation material. Conducted training sessions for business users on Concur Travel, Request, Expense and Central Reconciliation modulesTesting & ValidationTesting and Validation plays a vital role in implementation and integration of any enterprise grade software. I along with my QA team assisted our customers with Functional, Integration, and End-to-end UAT testing. Cut-over Developed and managed cut-over plan, covering business, credit card feed activation, ITS and change management topics and smoke testingPost go-live Support / HypercareEvaluated and executed any change requests in existing Concur set-up. Provided support to our global customers from onsite and offshore locations. We helped our customers in resolving complex functional issues. Also we work closely with Concur Central R&D team in case of any technical issues. Show less

As a Concur subject matter expert, I was involved in gathering functional and business requirements from customers and translate it into functional specification document for other consultants. I implemented Concur Expense Management system as per customer's requirement.

As a Concur expert, I assisted customer in implementing Concur Expense Management system as per their business requirement.