Microsoft cloud services and system security

Client location - Apollo tyres Ltd In Apollo Tyres, my payroll company name was Sysnet Global where I've learnt about below skills - • OS installation, upgrades and patching• User and Computer management using Active Directory • Microsoft 365 office installation, configuration and Troubleshooting • SAP installation, configuration and Troubleshooting• VPN (Fort client VPN and Global VPN) installation, configuration and Troubleshooting• Antivirus (Trend micro) installation, configuration and Troubleshooting• Upgrading BIOS, firmware, chipset and more drivers • Managing and tracking Windows vulnerabilities• Perform scans to identify vulnerabilities or confirm compliance to security standards• Team Management experience • Possibly training junior staff• Microsoft OneDrive Installation and configuration • Add/remove windows services• OS security hardening• Technical documentation• Installing and configuring computer, hardware, software, systems, networks, printers, and scanners• Collaborating with business analysts, project leads and it team to resolve issues and ensuring solutions are viable and consistent • Providing technical support across the company (this may be in person or over the phone)• Responding in a timely manner to service issues and requests• Maintaining and upgrading existing systems as required• Managing and reporting on allocation of it budget• Repairing and replacing equipment as necessary• Setting up accounts for new users• Troubleshooting technical issues • Vender management

In Goodricke, my payroll company name was Necessa Security where I've learnt about basic IT infrastructure management skills, HR tasks management skills and office administration skills.