Vikash Kumar Roy Email & Phone Number

Bengaluru, Karnataka, India

Technical Consultant 2022 to Present• Collect data to determine appropriate system workflows• Collaborate with customer IT resources to recommend clear network strategies• Troubleshoot general system configuration at both the platform and application levels• Research defects listed in release notes and collaborate with engineering to determine impact based on customer requirements• Provide guidance on data migration strategies• Collaborate with other technical resources to advise project manager on risk mitigation• Identify process improvement opportunities to deliver the product and services to the field more efficiently and effectively PACS• Understanding the workflow of the Philips PACS application.• Missing images in the application.• iExport, iquery and Query Retrieve related issues on different Modalities.• Setting up Preferences in PACS application.• Basic knowledge on SQL Management Studio.• Configuration part of isiteweb, and PACS administration tool. VMWare• Creating and Managing Virtual Machines and Templates• Migrating of Virtual Machines using V Motion• Performing Snapshots and Cloning• Creating Templates from VM’s, deploy VM’s from templates and allocate resources.• Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization)• Working on escalated issues related to VMs, ESXi hosts, Clusters, Datastore etc.• Downloading and approving the Microsoft released patches every month.• Planning and creating a change to install the approved patches to be installed in system from Change Management.F5 Load Balancer• Adding nodes to F5 Load balancer • Adding nodes to pools and applying required load balance• Creating rules• Creating VIP• Creating Rules

Kolkata Area, India

Kolkata Area, India

Experienced Healthcare Information Technology Professional with experience in managing enterprise implementations of healthcare information, PACS/RIS system and HL7 Integration using Mirth. Expert at gathering, analyzing and defining business and functional requirements. Proven ability to provide training to lead implementation of Radiology Imaging solution, Networks, Client to Site VPN, Site-to-Site VPN. Ability to set up a team of Technical Support for providing PACS and IT support remotely with High Quality of delivery leading to improving revenues, margins and workplace productivity.

• Remote management of servers in USA, Bangalore and Philippines.• LAN/WAN design and implementation using Cisco routers, hubs and switches.• Monitoring and managing network resources using WhatsUp Gold by implementing policies and creating custom events.• Enabled remote users to access corporate LAN with VPN connectivity.• Administration of Document Fax Servers.• Redesign of Internet connectivity infrastructure for meeting bandwidth requirements.• Responsible for complete support, installation, maintenance and training for all network and system components. • Planning and implementation of firewall.• Performing systems and network audit for the entire organization.• Handling and managing the IT Technical Support activities of the company remotely.• Responsible for providing Network diagram using Visio and Gliffy.• Asset Management of all hardware components and software licenses.

Telemedicine and Video conferencing Installation all over India.