Vikash Singh Email & Phone Number

Over 18 years of working experience in IT Enterprise Applications and Infrastructure, Sustainment, Enhancement, Custom Application Development, Vendor Application, Software Quality Assurance and IT Project Management and implementations covering application/operating system upgrades, System Design & development, system/data migrations and decommissioning projects with multinational Chemical & Petroleum, Energy (Power and Electric), Retail & Financial sector organizations.• Solid Experience in leading Offshore/Onshore Application support team in different time zones.• Qualitative experience in various .Net Technologies, SharePoint, MS SQL, ORACLE, Unix Shell Scripting etc.• Proven client satisfaction attitude with solid experience in working with Business, Third Party Vendors and multiple teams and attained high level of Client Satisfaction Score.• Sound analytical skills including problem solving, data gathering, business analysis, systems architecture design & review, testing, maintenance and reporting.• Experienced in Project Planning, Schedule Management, Deliverables Management, Resource Management, Issue Management, Quality Management and Scope & Change Management.• Acquainted with offer and dispatch process of power generation, worked on Energy Trading System (ETS) used to submit offers and ADaMS (Automated Dispatch and Messaging System) which used to send dispatch to Alberta Electrical System Operator (AESO).• Strong in development methodology and process, managing SDLC, implementation of projects including quality control. Involved in various stages of implementation customization, training and post implementation activities of integration. • Experienced in Project Planning, Schedule Management, Deliverables Management, Resource Management, Issue Management, Quality Management and Scope & Change Management.• Supported nearly 400 Chemical & Petroleum, Energy (Power and Electric), Retail & Financial applications, majors are AutoCAD, Navisworks, Bentley eB and ProjectWise, Allegro, Operator Log Tool (OLT), Primavera, EMPAC, Intools, SmartPlant Foundation/Instrumentation, AVEVA, ISATIS, LinkOne, Power Dispatch Tool, TIBCO, OpenSpirit, Geolog Suite, Petra, Recall, Petrel, Eclipse Suite, Accumap, SegyTool, Flexlm, Minescape, ETAP, Meridium, Lenel, InView/InAudit, PRISM, etc. • Lead, guide and provide advice to team members through coaching, training and mentorship.

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  Delivery Manager

  Ibm

  Nov 2009 - Present - Calgary, Alberta, Canada