Vikas Shervegar Email & Phone Number

Abu Dhabi, Abu Dhabi, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

I craft the investment packages supplied to clients. Perform an interview to fully understand a client's investment needs and ensure those needs are met.Thereby successfully constructing portfolios that are later used to position client assets. Maintain an in-depth understanding of market conditions, trends, and overall economic outlook. As a part of my fiduciary duty, I periodically meet with my clients on annual basis to ensure investment objectives have not shifted and current portfolio allocations are still in line with my clients' initial requests.

United Arab Emirates

-Oversee the onboard service delivery that meets the needs of the guest.-Implement new products & service standards ensuring that complies with safety standards.-Monitoring guest feedback in relation to catering products offered onboard.-Rapidly identify & diplomatically address guest complaints to achieve high level of satisfaction & loyalty.-Created & deployed successful strategies to boost performance streamline food prep process & increase efficiency in different areas.-Delivered in depth training to colleagues in customer facing roles to promote strong team performance.-Coordinate team members with focus on productivity, efficiency & enhancing guest experience. -Building & maintaining trust with guest & optimizing guest service & support.-Ensuring health & safety regulations are strictly observed.-Ensuring safe cabin environment by following safety procedures outlined by GCAA regulations.-Focusing on NPS by improving inflight related experience for guest by promoting brand loyalty through Etihad Guest Program.Managing retail operation on board with the aim of achieving yearly sales budget.Audit & inventory management onboard the aircraft.

United Arab Emirates

-Greeted & interacted extensively with customers promoting specials & providing details regarding key product offerings.-Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials & bundles.-Spearhead regular maintenance & repair operations to keep building & equipment in peak condition.-Resolved challenging guest complaints, promoting brand loyalty & maximizing repeat business.-Applied knowledge of previous supply needs & forecasted business levels to estimate required supplies.-Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements & top service standards.

Mumbai, Maharashtra, India

-Superior abilities to identify areas of weakness & implement more streamlined processes using appropriate industry methodology. -Delivered in depth training to staff in food preparation & customer facing roles to promote strong team performance.-Recruited & hired employees offering talent, charisma & experience to restaurant team.-Budget Management demonstrated ability to review operational process & budgetary/staffing needs which has resulted in an increase in efficiency & reduction in annual operational cost.-Continuously evaluated business operations to effectively align workflow for optimal area coverage & customer satisfaction.-Created & deployed successful strategies to boost restaurant performance & increase efficiency in different areas.-Kept restaurant compliant with state & local hygiene & food safety regulations.-Led business planning, developed market strategy & established direct procurement of products from vendors.-Monitored over 75 employees day to day activities.-Oversaw product development & partner relationships, enabling footprint expansion into new markets.-Applied performance data to evaluate & improve operations, target current business conditions & forecast needs.

Mumbai, Maharashtra, India

-Managing a restaurant of 160 covers.-Working closely with the ops to make sales forecast for the financial year & assigned individual KPI's to team members.-Conduct internal audits in the restaurant & make action plans.-Focused on customer service & consistently maintained Food & service standards which excelled the restaurant.-Had successfully hosted community events in nearby areas to boost brand awareness & home delivery sales which contributed to 20% of total restaurant sales.-Manpower planning, duty roster & allocations. -Making sure all month end reports are submitted before deadlines with P&L review.

Mumbai, Maharashtra, India

-Supervise all activities regarding smooth & efficient operation.-Assist the entire guest in providing a satisfactory experience.-Maintain guest data & feedback forms.-Complaint handling & take effective measures for the same.-Inventory management & stock rotation.-In house & local marketing. -Plan day to day operation.-Maintain a clean hygienic atmosphere in the restaurant.

Sawai Madhopur, Rajasthan, India

-Handled Bar operations.-Handled Restaurant operations.-Handled Room service operations.-Handled pool operations.