Vikas Soni Email & Phone Number

• 12+ years of IT Experience in Project Management and service delivery and 2+ years of Experience in Self Employment. • Currently working as an onshore Software asset management lead for a leading Financial services Company with an hands-on experience on Software Asset Management Professional (SAMPro) Entitlements and Licence compliance for leading publishers.• Certified ServiceNow Implementation specialist - Software Asset Management Professional• Worked as Tech Del & Ops Excellence specialist with a prime focus on the Incident Management, Problem Management and Change Management Processes along with the automations in the IT Service Management and Software Asset Management in the IT Asset management.• Have worked with various domains related to Finance, Oil & Natural Gas, Medical, Aviation.• Sound experience in ITIL Based service model.• ServiceNow Tool specialist. Have sound knowledge on the execution of all the important ITIL processes and reporting through ServiceNow tool.• ISO 20000 certified Lead implementer & Lead Auditor, Microsoft Azure fundamentals, ISO31K Risk Management , Safe agilist, ITIL 4.• Involved at the organization level ServiceNow Governance meeting and conducting ITIL process trainings globally• Demonstrated success in end-to-end project management and specialist in designing IT processes.• Leading and guiding a team which primarly focusses on automating the IT service management processes through the tools and technologies.• Technically experienced in developing applications using Dotnet technologies, Oracle-DB, Progress-DB, and Windows Services.• Have knowledge in CSS, HTML, JavaScript.• Have good knowledge on all the aspects of Project Development and Service Management Life Cycle.• Recognized as a Good Team player who takes up initiatives.• Excellent Communication Skills and Client Coordination.

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  Gmr Institute Of Technology (Gmrit), Gmr Nagar, Rajam, Srikakulam Dt.,-532127 (Cc-34))

  Electrical, Electronics And Communications Engineering