Primary responsibilities include providing direction and leadership as well as striving for compliance excellence in safety, health, environmental, and all quality areas of the business. • Responsible for the sales, manufacturing and administration of a full-line corrugated box plant operation • Profit and loss responsibility for the facility • Manage the day-to-day operations with safety and compliance in all decisions • Drive Market Based Management initiatives/behaviors throughout the business • Further develop the key management team • Further responsibilities:o budget administration o labor relations o production planning and scheduling o quality control o waste control o account management o customer support and service o product knowledge o product pricingo facilities planning and administration o governmental compliance o records management o risk management o safety and security

General management of a full line corrugated converting plant

Describe your position

Sales and marketing of the following products and services in South Africa1. Fax Services2. IVS Services3. Business Cell Saver4. Business SMS5. SIM Card Backups6. Computer Sales 7. Cellular Phones

Responsible for Automotive and non-Automotive accounts in KZN and Gauteng regions. Supported by project managers and tool engineers in GP & KZN• Portfolio consists of: BMW SA, Nissan Renault SA, Fiat SA, Toyota SA, Ford Motor Company SA, Toyota Boshoku SA and Supercart. Portfolio includes all second tier suppliers to the automotive industry.• Responsible for sales and customer service into all customers listed above.• Prepare formal account plans/strategy at an appropriate frequency.• Compiling and achieving national budget/forecast • Managing customer relationships and providing excellent customer service• Manage pricing negotiations and implementation• Manage all projects to completion e.g. : New vehicle launch• Responsible for forex adjustments for overseas components and communication to the customer.• Ensuring that all customer forecasts are captured on the purchasing system.• Relationship building • Negotiate contracts at MD level with customers• Develop all proposals for analyses and marketing models

Responsible for National Key accounts in South African Regions viz: Cape, Gauteng, Free State and KZN• Portfolio consists of: Tiger Brands Group, Coca Cola SA, Unilever SA, South African Breweries , Distell ,Nestle SA, Rainbow Chicken Farms & Inter group Accounts• Responsible for sales reps and regional Key Account Managers for the above customers• Prepare formal account plans/strategy at an appropriate frequency.• Strong strategy dimension to exploit synergies for mutual benefit • Co-ordinate National and Regional key account activities including sales force communication.• Formally review performance versus plan in terms of activities completed as well as quarterly service reviews of each account in line with key performance indicators.• Assist sales rep/account managers with achieving volume and margin targets at these customers• Compiling and achieving national budget/forecast • Implement and co-ordinate monthly operational meetings linking the relevant Nampak and Customer counterparts i.e.: Production , Customer Services and Sales• Managing customer relationships and providing excellent customer service• Preparation and implementation of sales strategy through group sales resources• Manage national pricing with regards to negotiation and implementation• Develop innovative solutions that reduce the price of the packaging but at the same time increase our margins• Build strategy around customers procurement, supply chain and purchasing managers KPI’s to ensure that they achieve• Assign relationship responsibilities and manage introduction at all levels within the customers’ business i.e.: operations and head office• Oversee innovation and new product development at customer head office level and ensure roll out to the various Nampak Corrugated plants.

• Responsible for the sales and marketing of the business both local and export.• Responsible for sales representatives, sales co-coordinators and export manager• Compiling budget and monitoring against forecast/actual• Identifying market opportunities and assisting in creating new business.• Identifying market demands and aligning with factory capabilities.• Creating and maintaining solid partnerships with key customers.• Monitoring orders inwards and margin analysis.• Managing price increases to customers through ERP Systems• Maintaining debtors’ accounts.• Management of the sales team as well as their performance against targets.• Preparation and controlling of annual sales and marketing budgets• Managing and maintaining stocks.• Managing demand review meetings.• Involved in sales and operational planning and managing the forecast process.• Customer retention and relationship building, overseas and local• Handling and resolving customer returns and complaints• Reviewing internal non conformances• Conducting supplier audits, internal audits and customer surveys• Part of the ISO and HACCP team• Regular customer visits to maintain good relationships at existing customers.• Increasing sales revenue through new business development and innovation.

• Responsible for entire site quality at Rosslyn• Responsible for QA administrators and technicians • Update and maintain integrity of QA Data Base.• Implement quality management system –viz: ISO 9001-2000.(Achieved)• Maintain integrity of NCA system and ensure timeous closure of outstanding NCA’s.• Administration of QA tools e.g.: SPC, Afribest, Six Sigma, and Qualistat.• Customer visits with relation to quality defects – weekly / monthly supplier meetings • Compiling of monthly management reports pertaining to QA. • Problem solving.• Investigates customer returns and give feedback e.g.: reports to customers.• Conduct supplier audits and evaluations.• Authorization of conformance certificates for outgoing material• Inspection of incoming raw material• Ensuring that all internal non conformances are monitored and resolved timeously.• Issuing and display of monthly QA stats.• Ensuring that all BOP’s are adhered to• Hosting of SABS audits and conducting internal audits.• Involved in Rosslyn management activities.

• Responsible for internal sales coordinators and sales representatives for slip-sheets.• Handle all customers and sales related queries professionally• Provide organized service to support sales representatives• Responsible for due date conflict resolution• Assist with sales co-ordination of trials/design of pallet configuration in line with truck utilization.• Price fixing / credit control problems and payment agreements• Administer and monitor all price increases• Supply necessary info to logistics on capacity reservation/order for special paper grades• Involved in annual sales budget – Forecast sales monthly, weekly etc.• Monitor debtors days and initiate action where required.• Control and monitor all internal sales expenses• Monthly sales reports e.g. top twenty, per rep ,per market sector • Monitor competitors’ activities and initiate action as required.• Maintain portfolio of customers• Forecast packaging trends• Contact with logistics planning to control priority jobs and due date deliveries• Prompt and corrective action in terms of non-conformance.• Make sure all workflows are adhered to.• Give direction to sales as to plant requirements.• Liaise with distribution on deliveries and returns.• Monitor daily order intake / Monitor daily delivered volumes against budget• Full accountability for key account at Rosslyn.(Lever Ponds + contract packers)• Monitor follow up of prospective customers / Recruit new business• Assist finance in setting customer credit limits and customer worthiness• Adherence to all safety, risk and housekeeping standards• Reported directly to MD and formed part of the Rosslyn management team.

DUTIES• Be able to route and cost correctly.• Have sufficient knowledge of all possible defects and be able to identify them• Assist customers both internally and externally in every aspect• Responsible for stock holding• Attended monthly Sales/Production meetings• Responsible for key account, which is based in Johannesburg (Reckitt & Coleman)• Be the vital link between customers and productionA SALES CO-ORDINATOR MUST BE FAMILIAR WITH AND HAVE THE FOLLOWING SKILLS AND ATTRIBUTES-A good working knowledge of computers-An in depth knowledge of the corrugated packaging and printing industry-Be able to define and differentiate between the different board classes and fluting-Be able to advise customers as to the correct method of packaging-Be well versed and have sufficient knowledge of all departments listed below: -Customer Service Centre -Planning -Dispatch -Corrugator and box plant -Paper stores -Stock Control -Accounts/Debtors-Know the capabilities, limitations and specifications of all machines-Be able to route and cost correctly-Have sufficient knowledge of all defects and be able to identify them-Responsible for stock holding and consignment stock