Qualified Family Mediator, registered with FMC and member of Resolution.

Presenter of The Happy Hour on Tuesdays from 5pm-6pm at Hospital Radio Bedside

Presenter of The Happy Hour, every Tuesday from 5pm-6pm. Listen at www.hospitalradiobedside.co.uk.

Plan and schedule posts on social media pagesMonitor Facebook and Instagram feedsUpdate website with relevant newsPro-actively source stories to share on social media pagesTrack and analyse engagement on social media

I'm a freelance writer who loves variety and leaps at the chance to try new things. I work part-time for Pets Corner as a sales assistant, run the social media for Relate Bournemouth and present a show for Hospital Radio Bedside. I'm an avid reader, a woman of many hobbies and a music lover (anything from 1950s to now will pretty much work). I'm very open, so ask me anything and if I can answer, I will.

Development of gluten free productsManage blog on weekly basis Manage social media accountsBusiness manager BakerDesign and manage website

My role entailed visiting the homes of dog owners in order to walk their dogs for a period of 45 minutes each day. This was a rewarding job that carried a great deal of resonsibility, as I was given unsupervised access to the homes of the pet owners and had to be capable of caring for the dogs during my time with them. It was important to make sure the dogs were comfortable with me, that they would return if allowed off their leads, and to ensure their comfort and safety on returning them to… Show more My role entailed visiting the homes of dog owners in order to walk their dogs for a period of 45 minutes each day. This was a rewarding job that carried a great deal of resonsibility, as I was given unsupervised access to the homes of the pet owners and had to be capable of caring for the dogs during my time with them. It was important to make sure the dogs were comfortable with me, that they would return if allowed off their leads, and to ensure their comfort and safety on returning them to their homes. It was a position in which I took great pleasure. Show less

- Investigated customer complaints relating to insurance products- Re-wrote all GI complaint letter templates- Wrote training materials and administered training in letter-writing to all GI complaint-handling staff- Quality-checking all CEO-level complaint response letters - Wrote stories for the department page on the intranet- Sole responsibility for complaints relating to one supplier, including report reconciliation, relationship management and complaint handling-… Show more - Investigated customer complaints relating to insurance products- Re-wrote all GI complaint letter templates- Wrote training materials and administered training in letter-writing to all GI complaint-handling staff- Quality-checking all CEO-level complaint response letters - Wrote stories for the department page on the intranet- Sole responsibility for complaints relating to one supplier, including report reconciliation, relationship management and complaint handling- Monthly quality assurance checks on complaint handling - 6-months' experience in Internal Communications dept. Show less

- Took details of new incoming incidents/claims- Assisted with the progression of existing motor claims