Vikki Lambert Email & Phone Number

Murfreesboro, Tn, Us

St Paul, Minnesota, United States

Franklin, Tn

Ensure the development and implementation of efficient operations and cost-effective systems to meet current and future needs.• Interview, hire and train staff• Handle discipline and termination of employees in accordance with company policy• Establish, communicates, and implements operations related policies, practices, and security measures• Oversee the daily workflow for each department• Identifies, recommends, and implements new processes• Maintains knowledge of emerging technologies and trends• Oversee inventory budget and approval• Oversee all A/R, A/P for company• Build and maintain customer relationships• 3M Related:• Oversee the ordering process for RepairStack to include:o Order setupo Issuing of Purchase Orders to manufacturero Setting appointments internally for all installs and white glove deliverieso Accessing logistics portal for coordinating and scheduling of pickups/deliveries of equipmento Delivering logistics documentation to manufacturer prior to shipmento Provide all customs documentation for international shippingo Coordinate shipments with international brokers for deliveryo Attend weekly meetings with logistics companies to review installationso Provide feedback for process improvement to logisticso Assisting in development of scorecard for tracking all shipmentso Assist in the building of wiring harnesseso Assist in the building/shipment of installation kits• Provide customer service for both software platforms (Prophet-C/RepairStack)o Troubleshoot software/equipment related issues• Support and assist 3M personnel with the installation and setup of RepairStacko Assign serial number and issue keys in RepairStack• Work with 3M personnel in conversions of LeanTec customers to RepairStacko Transfer backend software data from Prophet-C platform to RepairStacko Ensure all properties are set for customers inside RepairStack platform• Create and maintain SOP’s for equipment/software platforms

Murfreesboro, Tennessee, United States

Responsible for managing the rollout of the AIM for Windows software platform to all affiliate operations throughout the US.• Activity and resource planning• Organized and motivated the team• Controlled time management• Estimated cost and developed budget• Ensured customer satisfaction• Analyzed and maintained project risks• Monitored progress

Murfreesboro, Tennessee, United States

Managed all affiliate operations for the State of Tennessee• Responsible for profitability for each operation • Ensured each operation was following corporate policies/procedures• Ensured all software platforms were utilized within the operation• Responsible for acquisitions o Submitted all paperwork to audit team for acquisition prospecto Presented findings to the boardo Assisted with negotiationso Responsible for onboarding all employeeso Assisted in training on corporate policies/procedures o Responsible for overseeing conversion of software