Vikki Mason Email & Phone Number

Mosman

Mosman Council has large portfolio of digital assets, including numerous websites, social media accounts and mobile apps. This key corporate role involves working with staff throughout Council to ensure that online information is relevant, accessible, up-to-date and facilitates community engagement. Daily tasks include the development, enhancement, maintenance and marketing of Council’s websites and other online properties, along with the day to day supervision and direction of a web developer… Show more Mosman Council has large portfolio of digital assets, including numerous websites, social media accounts and mobile apps. This key corporate role involves working with staff throughout Council to ensure that online information is relevant, accessible, up-to-date and facilitates community engagement. Daily tasks include the development, enhancement, maintenance and marketing of Council’s websites and other online properties, along with the day to day supervision and direction of a web developer and other external contractors. Show less

As the Internal Communications Manager (Optical), it was my role to assist with the development and implementation of the internal communications strategy for the optical business (OPSM and Laubman & Pank) plus the Shared Services teams. This included advising on and delivering communications plans for key optical initiatives, assisting optical leaders with their communications activities and maintaining the editorial oversight for all of Luxottica’s internal news. I also drove the development… Show more As the Internal Communications Manager (Optical), it was my role to assist with the development and implementation of the internal communications strategy for the optical business (OPSM and Laubman & Pank) plus the Shared Services teams. This included advising on and delivering communications plans for key optical initiatives, assisting optical leaders with their communications activities and maintaining the editorial oversight for all of Luxottica’s internal news. I also drove the development and utilisation of the corporate digital communications channels at Luxottica, assisting with enhancing the digital experience of employees. Show less

Contract positionOutdoor Design Source is Australia’s leading resource for the external works industry. As the Editor of ODS network, I was responsible for both the production of the print directory, distributed to industry professionals annually, as well as the online resources associated with the publication. A major part of the role was the weekly e-newsletter which I wrote, uploaded and distributed to over 16,000 subscribers. I also produced eDMs and created, uploaded and… Show more Contract positionOutdoor Design Source is Australia’s leading resource for the external works industry. As the Editor of ODS network, I was responsible for both the production of the print directory, distributed to industry professionals annually, as well as the online resources associated with the publication. A major part of the role was the weekly e-newsletter which I wrote, uploaded and distributed to over 16,000 subscribers. I also produced eDMs and created, uploaded and managed the content on the industry-leading website, including SEO maintenance.I managed a small team, including an Editorial Assistant and Marketing Coordinator, to produce the publication, as well as to organise our participation in various shows across the country. Show less

Working in the Internal Communications and Culture team, my role was to coordinate internal communications and campaigns across the company. One of my primary responsibilities was engaging and educating staff around AMP’s internal environmental initiative, known as Green Tomorrow. I also worked across key divisional updates, strategy communications and various cultural campaigns, along with writing speeches for multiple stakeholders, including the CEO.

As the Editor for multiple titles within the Home and Outdoor department, my primary taskwas client management. With 100-150 advertisers per edition, being highly organised withclient contact and account management was vital to succeed in the role. Feature writingand paid advertorials require attention to detail, in depth research and creativity. I alsoproduced a bi-monthly e-newsletter and was in charge of uploading editorial content onto thecompany's website.

In the position of Trade Marketing Executive, my responsibilities covered a wide range ofmarketing tasks. I liaised with sales staff and editors to create sell sheets, media kits, pressreleases and advertisements for various marketing activities. The role also included an eventmanagement aspect, organising our participation in various shows and fairs Australia-wide.

As the Deputy Editor on a multi-award winning publication for Australia's top niche publisher,I handled all correspondence and advertising material from advertisers. With over 300 payingadvertisers per edition, being highly organised was a must. I was also in charge of uploadingall material onto the website, and had numerous articles published in another title withinthe company's stable of magazines.

In a combined role of Account Management and Despatch Assistant, my primary duties involved monitoring and reporting on the companies largest client, Australian Air Express. Support for theDespatch Team and Operations, by managing the communication between drivers, despatchers and clients was the other major aspect of this role.

This was a combined role of Customer Service/Fleet Assistant in a leading National Couriercompany. I was highly involved in the management of the drivers on a daily basis. I wasdelegated the task of advertising for external and internal positions, the hiring and training ofnew drivers for the fleet and facilitating and managing the communication between drivers,despatchers and clients. Other duties included general admin duties such as diary management,sorting mail… Show more This was a combined role of Customer Service/Fleet Assistant in a leading National Couriercompany. I was highly involved in the management of the drivers on a daily basis. I wasdelegated the task of advertising for external and internal positions, the hiring and training ofnew drivers for the fleet and facilitating and managing the communication between drivers,despatchers and clients. Other duties included general admin duties such as diary management,sorting mail, receiving overflow customer service calls and liaising between interstate offices. Show less

This reception role was combined with an administration role, and varied in tasks fromanswering all incoming calls to the office, meeting and greeting clients, data entry, maildistribution, handling sales and leasing enquiries, organising work repairs on properties andpreparing marketing presentations for prospective and current clients.

My role as a Customer Solutions Consultant at Dingo Blue included many aspects fromcommunicating with customers via telephone, facsimile and email for matters including technicalsupport, billing enquiries and sales, to leadership roles within my team, quality monitoring ofother consultants, conflict resolution and the facilitation of various training programs.

My role at McDonalds included many aspects, from Barista and Cafe Operator, to cooking andcustomer service and relations. I also took on a training role for new employees, and was highlyinvolved in team co-ordination.

Front End Web Development

Hsc

3601 Certificate Iii, Information Technology