Vikki Thomas Email and Phone Number
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Vikki Thomas is a Agency Relationship Specialist at Excepsure General Insurance Services. She possess expertise in marketing, insurance, property and casualty insurance, sales management, general insurance and 16 more skills.
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Agency Relationship SpecialistExcepsure General Insurance ServicesAtlanta, Ga, Us
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Inside Sales RepresentativeSouthern Insurance Underwriters, Inc. Feb 2021 - PresentAlpharetta, Georgia, United States -
Client Success Department ManagerInsurance Technologies Corporation Nov 2018 - Nov 2019Norcross, GaManaged a team of 5 in various remote locationsCollaborated on the implementation of the newly formed Client Success TeamIdentified and implemented training and onboarding processes for product customer baseDeveloped and maintained customer training videos, guides and FAQS Developed and maintained Client Success Manager training guides and resources documents
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Marketing Communications ManagerAccuagency (Assurance Systems, Inc.) Dec 2008 - Nov 2018Norcross, Ga 30071Wrote and oversaw content creation for the company websiteCreated and wrote all content marketing including weekly blog posts Repurposed content for different mediums including social mediaCreated a content marketing calendar to ensure regular content created throughout the yearWorked with the Director of Marketing writing and designing all email marketing communications sent to leads and customersCreated, wrote and designed brochures for outside sales and distribution at trade showsCreated and designed online ads for AdRoll web and social media platform adsTracked performance of ongoing promotional campaigns and made required changes for better effectivenessAttended insurance association trade shows to gather information about other brands and competitorsMonitored and collaborated with the Google Ads and Bing Ads contractor to ensure performance of paid search resultsCreated ad-hoc Salesforce reports for Director of Marketing and Business Development Managers
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Website Design And Seo Team Project ManagerAccuagency (Assurance Systems, Inc.) Jan 2013 - Nov 2015Norcross, GaTracked, managed, and planned team projects in Jira Software assigning projects to sprintsManaged and balanced internal and external resources to meet project deadlinesLed, managed and motivated a small team of web designers and SEO specialists
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Inside Sales SpecialistAccuagency (Assurance Systems, Inc.) Dec 2008 - Jan 2013Norcross, GaClosed sales for AccuAuto comparative rater and AccuAgency management system generated from warm and qualified leadsTrained agents on the use of AccuAuto comparative rater and AccuAgency management systemPartnered and taught CE (Continuing Education) classes to independent insurance agents in Georgia and South CarolinaCreated and generated weekly sales reports for the President, Vice President, Director of Marketing and Sales team
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Project ManagerAssuranceamerica Mar 2006 - May 2008Atlanta, GaProduct Management department liaison for rate revisions and new rate filings. Worked with testing/QA, I.T., Sales and customer service to make sure all departments were on schedule, meeting deadlines and trained to hit the effective date. Responsible for filing the rate revisions and new rate filing changes through SERFF. Created and wrote requirements for CLUE (Comprehensive Loss Underwriting Exchange) and A.D.D. (Additional Driver Discovery) at the point-of-saleCreated, wrote and distributed all product enhancement, product changes and pricing revision communications to our independent agents.Developed and wrote all requirements for the Road Runner Motor Club Rental Product, a second party supplemental coverage package offered in Georgia through the comparative rater AccuAutoManaged relationship with Road Runner Motor Club (TowingandRental.com)Created comparative rater training packages for ITC, CCi, QuickQuote and AccuAutoTrained Customer Service and Territory Managers on all comparative ratersCreated and wrote specifications for AssuranceAmerica agency downloads for agents using agency management software packages including AMS, Agency Advantage and QuickFile
Vikki Thomas Skills
Vikki Thomas Education Details
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Journalism/Public Relations
Frequently Asked Questions about Vikki Thomas
What company does Vikki Thomas work for?
Vikki Thomas works for Excepsure General Insurance Services
What is Vikki Thomas's role at the current company?
Vikki Thomas's current role is Agency Relationship Specialist.
What is Vikki Thomas's email address?
Vikki Thomas's email address is vi****@****uth.net
What is Vikki Thomas's direct phone number?
Vikki Thomas's direct phone number is (800) 229*****
What schools did Vikki Thomas attend?
Vikki Thomas attended Georgia State University.
What skills is Vikki Thomas known for?
Vikki Thomas has skills like Marketing, Insurance, Property And Casualty Insurance, Sales Management, General Insurance, Customer Service, Leadership, Sales Process, Commercial Insurance, Microsoft Sql Server, Competitive Analysis, Product Management.
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