Chief Manager (Sales Strategy And Business Development)
● Led a team of 100+ in sales strategy and market development, forming and managing an inside sales team targeting premium American Express customers, resulting in a 45% CAGR (2018-23) and ₹12 crore monthly revenue.● Built scale to deliver strong YoY growth, increasing overall sales performance and achieving consistent revenue growth.● Expanded business with data-driven cross-sell and multi-product penetration strategies, achieving ₹3 lakh per sales executive revenue.● Attained a renewal retention rate of 85%, setting an industry benchmark for customer centricity.● Developed and executed GTM strategy for AU Small Finance Bank’s Tier 2 and 3 customers, successfully creating an inside sales channel and delivering ₹30 lakh revenue in first 2 months.● Introduced offline sales channels for both consumer and corporate segments, propelling a 10% overall sales increase● Coordinating and rallying internal stakeholders—including Product, Marketing, and IT—to create products that deliver exceptional value to customers.● Implemented progressive sales methodologies like Consultative and Value selling, prioritizing relationship building and identifying customer needs to position our product as the solution.● Managed privileged partnerships with American Express, AU Small Finance Bank, and third-party vendors, enhancing business relationships and driving revenue growth.● Led comprehensive sales and strategy processes, managing recruitment, training, quality compliance, and customer delight, ensuring a comprehensive and effective sales strategy
