● Led a team of 100+ in sales strategy and market development, forming and managing an inside sales team targeting premium American Express customers, resulting in a 45% CAGR (2018-23) and ₹12 crore monthly revenue.● Built scale to deliver strong YoY growth, increasing overall sales performance and achieving consistent revenue growth.● Expanded business with data-driven cross-sell and multi-product penetration strategies, achieving ₹3 lakh per sales executive revenue.● Attained a renewal retention rate of 85%, setting an industry benchmark for customer centricity.● Developed and executed GTM strategy for AU Small Finance Bank’s Tier 2 and 3 customers, successfully creating an inside sales channel and delivering ₹30 lakh revenue in first 2 months.● Introduced offline sales channels for both consumer and corporate segments, propelling a 10% overall sales increase● Coordinating and rallying internal stakeholders—including Product, Marketing, and IT—to create products that deliver exceptional value to customers.● Implemented progressive sales methodologies like Consultative and Value selling, prioritizing relationship building and identifying customer needs to position our product as the solution.● Managed privileged partnerships with American Express, AU Small Finance Bank, and third-party vendors, enhancing business relationships and driving revenue growth.● Led comprehensive sales and strategy processes, managing recruitment, training, quality compliance, and customer delight, ensuring a comprehensive and effective sales strategy

- Established a new inside sales unit, in partnership with Indusind Bank, recruiting and training a 30-member team, resulting in sales of ₹2 Cr in the first year- Developed and implemented sales strategies for new health insurance products, contributing to a 25% growth in the customer base- Spearheaded cross-selling initiatives, collaborating with other departments to offer comprehensive insurance solutions, leading to a 20% increase in multi-product sales.- Conducted market analysis and customer feedback sessions to refine sales approaches, improving customer satisfaction scores by 15%.

- Promoted to team leader within 2 years, overseeing a B2C inside sales team of 15+ members - Mentored the team to consistently achieve 50 lacs monthly revenue under my leadership- Exceeded SLAs: sales targets, attrition rates, ensuring exceptional customer satisfaction, aligned with company goals

- Began as Spanish Language expert, honed communication and customer relations skills- Gained international exposure serving European and South American Customers