Vikram Bhatia

Vikram Bhatia Email and Phone Number

General Manager Project at Capita @ Capita
london, england, united kingdom
Vikram Bhatia's Location
Pune, Maharashtra, India, India
Vikram Bhatia's Contact Details

Vikram Bhatia work email

Vikram Bhatia personal email

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About Vikram Bhatia

I bring to transitions a strong understanding of the field and particular strengths in execution and customer relations. I have led transitions in HR Operations, banking, consumer goods, retail, healthcare, analytics, capital markets, finance & accounting, and sourcing & procurement. With experience in business process management, I have worked in operations and transitions for many large clients.Key roles are (i) providing transitions expertise in framing RFI & RFP responses after my team’s internal discussions with hiring, training, operations and functioning teams; (ii) developing our understanding of the operating model and validating key solution assumptions in due diligence workshops; and (iii) customizing transition deliverables based on discussions with the client and executing them in a timely and accurate manner.My background is in information technology and other service industries, where I developed good skills in service delivery, process migration, operations management and service-level agreements. Known as a people person and an approachable team member, I value my time as team mentor and am invested in education more generally, donating in time and in kind to an NGO that works with children.

Vikram Bhatia's Current Company Details
Capita

Capita

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General Manager Project at Capita
london, england, united kingdom
Website:
capita.com
Employees:
20136
Vikram Bhatia Work Experience Details
  • Capita
    General Manager
    Capita Jun 2023 - Present
    India
  • Capita
    Deputy General Manager Project
    Capita Feb 2019 - Present
    Pune, Maharashtra, India
  • Capita
    Deputy General Manager Project
    Capita Feb 2019 - Present
    Pune, Maharashtra, India
  • Genpact
    Senior Manager, Transitions
    Genpact Nov 2012 - Present
    Gurgaon, India
  • Genpact Llc
    Transitions Manager
    Genpact Llc Apr 2012 - Present
    Handling 4 transitions at one time with total of 50 FTEs
  • Genpact
    Assistant Vice President
    Genpact Jun 2017 - Feb 2019
    Hyderabad, Telangana, India
    Mentoring a team that is new to transitions, preparing them to manage projects independently via sessions on methodology, sample documents, etc. and shadowing them as they conduct meetings to ensure they are on the right track and provide feedback later. Representing four accounts as transition lead and managing internal and external expectations to ensure smooth project execution, while at the same time seeing that my team gets the support required to manage their projects… Show more Mentoring a team that is new to transitions, preparing them to manage projects independently via sessions on methodology, sample documents, etc. and shadowing them as they conduct meetings to ensure they are on the right track and provide feedback later. Representing four accounts as transition lead and managing internal and external expectations to ensure smooth project execution, while at the same time seeing that my team gets the support required to manage their projects, occasionally reaching out to leadership for help. Show less
  • Genpact
    Manager Operations
    Genpact Nov 2010 - Apr 2012
  • Ge Capital International Services
    Assistant Manager
    Ge Capital International Services Jul 2007 - Nov 2010
  • Genpact
    Am
    Genpact Sep 2003 - Nov 2010
    Working with a US Bank process. We deal in reconciling the internal accounts of the tellers at the branches.

Vikram Bhatia Skills

Bpo Transition Management Process Excellence Process Migration Service Delivery Team Management Six Sigma Operations Management Process Management Sla Employee Engagement Call Center Process Improvement Performance Management Soft Skills Talent Acquisition Business Transformation Call Centers Offshoring Business Process Outsourcing Management Customer Relationship Management

Vikram Bhatia Education Details

Frequently Asked Questions about Vikram Bhatia

What company does Vikram Bhatia work for?

Vikram Bhatia works for Capita

What is Vikram Bhatia's role at the current company?

Vikram Bhatia's current role is General Manager Project at Capita.

What is Vikram Bhatia's email address?

Vikram Bhatia's email address is vi****@****act.com

What schools did Vikram Bhatia attend?

Vikram Bhatia attended Svkm's Narsee Monjee Institute Of Management Studies (Nmims), Apmg, St. John's, Varanasi.

What skills is Vikram Bhatia known for?

Vikram Bhatia has skills like Bpo, Transition Management, Process Excellence, Process Migration, Service Delivery, Team Management, Six Sigma, Operations Management, Process Management, Sla, Employee Engagement, Call Center.

Who are Vikram Bhatia's colleagues?

Vikram Bhatia's colleagues are Vince Sturgess, Eddie Edwards, Vaishali .., Neil Evans, Sophie Harrison, S J, Lindsey Eltringham.

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