Contact No.: +91 9323572233 E-Mail: vikramdalal8@gmail.com Seasoned Techno-commercial professional with over 09 years of experienceProfessional Synopsis Leading and managing projects inclusive of identifying potential processes which satisfy customers with handling grievances; implementing processes in line with the guidelines for improving operational efficiencies. Defining IT strategy & Roadmap aligned with business strategy & implementation like MIS formatting… Show more Contact No.: +91 9323572233 E-Mail: vikramdalal8@gmail.com Seasoned Techno-commercial professional with over 09 years of experienceProfessional Synopsis Leading and managing projects inclusive of identifying potential processes which satisfy customers with handling grievances; implementing processes in line with the guidelines for improving operational efficiencies. Defining IT strategy & Roadmap aligned with business strategy & implementation like MIS formatting, Designing of Promotional Banners as per guidelines, Training PPT’s, Structural Tree Diagram Work flow. Work on company Targets - as per Roadmap, work allocation & coordination within team-members as per expertise. Evaluating & finalising the Knowledge Portal, Document Management System & Work Flow Tool to automate business processes. Managing compliance efforts entailing: (Company Recovery) Appropriate documentation (Sing. Off Certificate, Security Audit, Compliance Report, Time Sheet, Activity Reports, SRS, User Training Handover), company testing reports. Reporting to management regarding regular invoicing project based on T&M or Milestones Deploying various methodologies to analyze various processes, recommending modifications to enhance the operational efficiencies, control variability, costs and reduce cycle-time. Analyzing new requirement from UIDAI & DIT-GAD Team for upgrading the existing work flow to handle Special Enrolment Camps like (Prison, Disabled Peoples, Anganwadi, PF Department, WCD Department, Hospitals,  Preparing GAP & P&L analysis as per requirement Documentation from COO for various GOM projects Show less

 Leading and managing projects inclusive of identifying potential processes which satisfy customers with handling grievances; implementing processes in line with the guidelines for improving operational efficiencies. Defining IT strategy & Roadmap aligned with business strategy & implementation like MIS formatting, Designing of Promotional Banners as per guidelines, Training PPT’s, Structural Tree Diagram Work flow. Work on company Targets - as per Roadmap, work allocation &… Show more  Leading and managing projects inclusive of identifying potential processes which satisfy customers with handling grievances; implementing processes in line with the guidelines for improving operational efficiencies. Defining IT strategy & Roadmap aligned with business strategy & implementation like MIS formatting, Designing of Promotional Banners as per guidelines, Training PPT’s, Structural Tree Diagram Work flow. Work on company Targets - as per Roadmap, work allocation & coordination within team-members as per expertise. Evaluating & finalising the Knowledge Portal, Document Management System & Work Flow Tool to automate business processes. Managing compliance efforts entailing: (Company Recovery) Appropriate documentation (Sing. Off Certificate, Security Audit, Compliance Report, Time Sheet, Activity Reports, SRS, User Training Handover), company testing reports. Reporting to management regarding regular invoicing project based on T&M or Milestones Deploying various methodologies to analyze various processes, recommending modifications to enhance the operational efficiencies, control variability, costs and reduce cycle-time. Analyzing new requirement from UIDAI & DIT-GAD Team for upgrading the existing work flow to handle Special Enrolment Camps like (Prison, Disabled Peoples, Anganwadi, PF Department, WCD Department, Hospitals,  Preparing GAP & P&L analysis as per requirement Documentation from COO for various GOM projects Show less