With over 9 years of experience in Oracle Fusion & Taleo Cloud Applications Fusion Recruiting Cloud, Taleo Recruiting, Taleo Social Sourcing and Taleo Connect Client, I am a seasoned IT professional with a strong track record of delivering results. As an HRMS Principal Analyst at Teletech Technologies since July 2011, I am responsible for maintaining the current ATS- Taleo and doing configuration, as well as providing support to internal customers. I have also worked on requirement gathering, field mapping for ongoing ORC implementation, data extraction from Taleo for migration to ORC, and report migration.As a Senior Software Engineer at Oracle India Pvt. Ltd. from August 2014 to July 2021, I was responsible for implementation, configuration, and go-live support to customers on Fusion Recruiting Cloud Application, Taleo Recruiting, Taleo Social Sourcing. I have worked on Taleo Enterprise Edition and also on Business Edition Modules, Oracle recruiting cloud. I have extensive experience in Taleo Business edition (TBE) on modules including Recruiting, On-boarding, Off-boarding, Social Sourcing, Performance, Reporting, Offer Management, Interview Management, Security, and Posting, and have also created various internal process documents and delivered trainings to the team globally. My expertise in TBE Recruit management and contextualization of candidate selection workflow, branding career website, Taleo Social Sourcing, SSO, and various integrations have also contributed to my success.As a Product Support Engineer at Reasoning Global E-Applications, Ltd. from 2012 to 2014, I provided support, monitored, tested, and troubleshooted application-related issues, and provided timely, quality responses to customer/partner inquiries and proactive communications as needed. I also assisted merchants in the configuration/design-related issue over a phone call by taking desktop sessions, handled internal escalations, and developed and maintained internal documentation, which helped summarize, communicate, and escalate customer experiences. Additionally, I prepared FAQs of the reproducing configuration issue with the product, handled design-related issues modifying and correcting the CSS codes updated by the merchant, and reported bugs and errors to the technical team and got them rectified within the given SLA. My good interpersonal skills give me the ability to interact effectively with various teams, and I hold a Master of Computer Application from SRTM University Nanded, as well as a Bachelor of Science (B.Sc.) from the same institution.