Vikram Karthikeyan Email & Phone Number

Bellevue, Washington, United States

Bellevue, Washington, United States

Worked in Salesforce PKI:- Migrated to a new Root CA across all data centers and 1000+ internal services that rely on PKI certificates. This rollout required careful assessment of the trust stores across the company and collaborations with critical services. - Contributed to building a more reliable, fault tolerant CA service using GoLang and etcd for Internal Salesforce Infrastructure services with in-built support for certificate revocation.- Maintained High Availability of Issuing CA across all geographic regions of Salesforce Data Centers

Buffalo/Niagara, New York Area

Teaching Staff for University at Buffalo's Blockchain Coursera specialization

Greater Seattle Area

Designed and developed a message routing and call deduplication architecture using AWS SQS, Memcached, Dynamo DB and message queues for Alexa Notifications to handle bursts in call traffic, saving yearly deployment costs by 30% and guarantees exactly-once delivery. The API architecture is currently being used by millions of Alexa devices across the world for synchronizing the user's messages with the device state.

Chennai Area, India

Led the creation of monitoring dashboards(Kibana + Elasticsearch) for Indian PayPal transactions to help identify user drop-off patterns and provide areas of improvement for a better payment experience. Created merchant specific flows for Indian merchants providing a smoother onboarding experience using Node.js + Dust framework.

Chennai Area, India

Worked in the team that launched PayPal in India: Calculating PayPal user's account balances using Multi-threading with minimal write operations to DB which is used by millions of customers across the world now using Microservices in Java. The task also involved switching the DB from Cassandra to Oracle where a separate batch was written for the migration of accounts.Authentication-based payment(CVV & 3DS) for PayPal's official iOS mobile app for Indian transactions. This was a completely new flow that was introduced to be compliant with the local regulations and involved end-to-end changes in backend APIs as well as the iOS application. Card confirmation by 3DS during Add Card for PayPal's official iOS mobile app for Indian cards. Automated test user creation using Parallel Programming(Actor model) in Node.js, creating thousands of accounts in a minute.

Chennai Area, India

Created a Machine Learning(Hierarchical Naive Bayes & SVM) model that tracks social media posts on existing Indian e-commerce players to understand the local market. Developed an advanced version of sentiment analysis which identifies emotions based on the context of the post using a custom lexicon. The model was crucial in determining key business decisions based on actual customer feedback. Helped organize Great Indian Developer Summit '16 (GIDS)Analysis of India's Unified Payments Interface, a new method of money transfer.

Master Of Science - Ms, Computer Science, 3.96

Bachelor Of Engineering - Be, Computer Engineering, 8.71/10.0

Activities and Societies: Department Executive for Indian Society of Technical Education, Head of the Photography wing in Fine Arts Club.