Preparing Daily Sales Reports as required by the Management. Oversee the daily operations of all 78 stores Pan India. Successfully execute marketing and promotional activities for various events such as Black Friday, Diwali, Christmas, Valentine’s Day, End of Season Sale etc to boost sales. Co-coordinating with multiple vendors on a day to day basis. Develop and maintain Store SOP’s

• Solely Responsible for managing entire operations for SnS that handled the OT linen for Kokilaben hospital.• Successfully reduced the turnaround time from 48 to 30 hrs.• Sole point of contact for handling client complaints and managing crisis situations.• Responsible for maintenance and upkeep of all laundry equipment.• Ordering and maintaining critical inventories required for stream less operations.• Responsible for hiring, training, monitoring, and rewarding performance of employees.

Vodafone Enterprise Collections• Responsible for day to day management of 8-10 credit & collection executives.• Successfully nurtured the team leading to 23% annual growth.• Reduce the training and on boarding time of new recruits by 40%• Providing detailed and accurate reports as needed.• Responsible for internal & external dispute resolution, escalation management. Asapp info global & Bettr credit• Managing the entire recovery operations for the above clients.• Executed sound and effective collection strategies inclusive of collection calls to delinquent accounts for resolution of past outstanding.Yes bank Credit Card Sales• Solely responsible for starting and managing this vertical.• Responsibilities included from recruitment to training and monitoring, developing incentive structure, assisting in closing deals, to lead generation and revenue generation strategies.• Providing back end support and screening of all credit card application.

• Maximized driver time and efficiency by revamping delivery schedules and workload.• Ensuring that the vehicle was equipped with all the necessities to complete the trip.• Closely track shipment so that goods were delivered on time.• Follow up with clients for timely payment.

• Responsible for handling 21 stores in Mumbai & Pune.• Responsible for VM / display and maintaining in store ambience.• Profiling customers across territories and customizing marketing plans at territory level. • Training counter staff in terms of selling skills, imparting accurate product and brand knowledge which led to increase in overall sales revenue.• Planning, organizing & implementing innovative marketing strategies to improve brand awareness / increase store footfalls.

• Responsible for making pitch presentations to prospective clients.• Taking comprehensive brief from clients ensuring information is sufficient & clear for creative team.• Overseeing the progress of campaigns / projects at hand & ensure that deadlines are met internally & externally.

• Providing creative concepts and customized point of purchase solutions to clients for BTL.• Coordinating with various vendors for timely delivery.• Worked closely with clients such as Nivea India, L’Oreal, Onida, Abbott, Cipla, SBI MF, Birla MF to name a few.

• Responsible for sales and introducing clients to the concept of Audio Branding.• Responsible for client satisfaction and after sales service.