Vikram Kumar Email & Phone Number

Due to my multifarious career experiences with a variety of sectors and demographics, I have developed a keen ability to apply exceptional customer service and self-motivation to achieve success, therefore providing exceptional customer service to my customers, colleagues, and internal stakeholders.Promoting an environment of support and nurturing where each person is valued for their unique characteristics. My team members have consistently displayed top-notch performance during my coaching and team-building experiences. A deep understanding of individual learning styles and the way language needs to be tailored to individual understandings is essential to getting them there. In addition to empowering team members, establishing clear understandings around why certain processes exist and how they impact the overall organization provides a deeper understanding of how their roles contribute to the team.Being a leader who thrives under pressure is in my nature. Set new personal goals that I strive to meet and even exceed on a regular basis is one of my favorite things. Extensive experience in sales, business development, and the community health sector across contact centers and face-to-face interactions. I have had the privilege of working with enviable skill sets and reading, forecasting, and responding to coaching needs. My role as a Customer Service Champion, Inbound/Outbound Process Trainer is highly motivated, but I'm also dedicated. With an eye for detail, and a willingness to try unconventional approaches, I am known for my abilities. My ability to motivate employees has sustained success over time. As a team leader, I am confident in my ability to motivate, educate, and develop my team.

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  Jawaharlal Nehru Technological University

  Mechanical Engineering