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Vikram Kumar is listed as Vice President (Head) Integrated Business Services at Fiserv, a with 27171 employees, based in Gurugram, Haryana, India. AeroLeads shows a work email signal at fiserv.com and a matched LinkedIn profile for Vikram Kumar.
Vikram Kumar previously worked as Director (Head) Business Operations at Fiserv and Director of Business Operations at Alight Solutions. Vikram Kumar holds Bachelor'S Degree, Economics from University Of Jammu.
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AeroLeads found 1 current-domain work email signal for Vikram Kumar. Compare company email patterns before reaching out.
Seasoned professional with 24 years of experience in leading global operations and service delivery for banking financial and insurance units. Through these years my focus had always been around building skills & competencies and leverage those in transforming businesses achieving excellence in service delivery and career & self growth for people. My role revolves around clients, people, sales, financials, analytics and innovation scaled at PAN India and Global levels. I have also recently started leading Account Payable and Receivables operations for global set up.
Listed skills include Project Management, Transition Management, Sdlc, Analytical Reasoning, and 14 others.
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A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
Lead India level operations center for Fiserv Inc which offers services like financial shared services, digital payment operations, technical product services to support clients, performance analytics for banks and financial institutions, banking back office operations, application operations, configuration and implementations, disputes and chargebacks, check processing and other corporate functions.
Key responsibilities in the role included: 1. Strategic Planning: Develop and implement strategies to optimize client delivery processes and align them with the company’s objectives. 2. Project Management: Oversee the planning, execution, and completion of projects, ensuring they are delivered on time, within budget, and to the client’s satisfaction. 3. Resource Allocation: Manage and allocate resources effectively, including human resources, technology, and budget, to meet project demands. 4. Quality Assurance: Establish and maintain quality control standards and processes to ensure the delivery of high-quality services and products. 5. Client Relationship Management: Maintain strong relationships with clients, acting as a primary point of contact to address any concerns and ensure client satisfaction. 6. Performance Monitoring: Track and analyze key performance indicators (KPIs) to assess the efficiency and effectiveness of delivery operations and implement improvements as needed. 7. Team Leadership: Lead and mentor the operations team, fostering a collaborative and high-performance work environment. 8. Risk Management: Identify potential risks in the delivery process and develop mitigation strategies to address them proactively. 9. Continuous Improvement: Drive continuous improvement initiatives to enhance processes, reduce costs, and improve service delivery. 10. Stakeholder Communication: Communicate with internal and external stakeholders to ensure alignment and transparency throughout the delivery process.
Gurugram, Haryana, India
Started career as customer care specialist for world’s number one e-retailer now a giant organisation.Transitioned multiple businesses from US to India in BFI space playing roles of a SME, trainer, team lead and transition expert during this tenure.
Other employees you can reach at fiserv.com. View company contacts for 27171 employees →
Rahul Mehta
Colleague at FiservNoida, Uttar Pradesh, India
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MM
Marisol Moreira
Colleague at FiservBuenos Aires, Buenos Aires Province, Argentina
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MM
Matias Manno
Colleague at FiservBuenos Aires, Buenos Aires Province, Argentina
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Snehal Pawar
Colleague at FiservPune, Maharashtra, India
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Richard Erbes
Colleague at FiservMoorpark, California, United States
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Shawndra Hamrick
Colleague at FiservLawndale, North Carolina, United States
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Nathaniel Schrum
Colleague at FiservOmaha, Nebraska, United States
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SA
Sureshkumar Arumugam
Colleague at FiservCumming, Georgia, United States
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Todd W.
Colleague at FiservUnited States
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DF
David Fisher
Colleague at FiservMckinney, Texas, United States
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Quick answers generated from the profile data available on this page.
Vikram Kumar works for Fiserv.
Vikram Kumar is listed as Vice President (Head) Integrated Business Services at Fiserv.
AeroLeads has found 1 work email signal at @fiserv.com for Vikram Kumar at Fiserv.
Vikram Kumar is based in Gurugram, Haryana, India while working with Fiserv.
Vikram Kumar has worked for Fiserv, Alight Solutions, Aon Hewitt, and Ibm.
Vikram Kumar's colleagues at Fiserv include Rahul Mehta, Marisol Moreira, Matias Manno, Snehal Pawar, and Richard Erbes.
You can use AeroLeads to view verified contact signals for Vikram Kumar at Fiserv, including work email, phone, and LinkedIn data when available.
Vikram Kumar holds Bachelor'S Degree, Economics from University Of Jammu.
Vikram Kumar is listed with skills including Project Management, Transition Management, Sdlc, Analytical Reasoning, Operations Management, User Acceptance Testing, Global Sourcing, and Global Delivery.
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