Vikram M Email & Phone Number

Toronto, On, Ca

Canada

Dallas, Texas, United States

• Partner with Product Executive, the implementation team, Service Delivery, and client support team to identify business and systems requirements and processes. • Facilitate and/or participate in and contribute to internal and/or external client workshops/meetings to gather, understand and document client’s project goals, workflows, complex business needs, gaps, and opportunities. Determine how changing business needs will affect the system, product, and process• Build/Use knowledge of what is happening in the industry, and in technology, to build and drive critical functionality into our applications. • Ensure current and accurate documentation of the solution, including business requirements documents and systems design documents.• Work effectively within the product development team to deliver to plan; perform business analysis and quality management throughout the SDLC and Agile Methodologies.• Manage the internal user knowledge transfer and provide product demonstrations. Develop and update this process in line with technological and business changes.• Perform business analysis and project management activities on assigned tasks to ensure projects stay on budget and are completed within agreed upon timeframes. • Identify gaps in current products or solutions and recommend and create new solutions to fill these gaps. Identify process improvements for the division to continually improve our efficiency and lower the cost of doing busines

Hyderabad, Telangana, India

• Analyze and input files and configure column mapping with internal and external data for recon create.• Perform application testing, system set up, reports development for system enhancement• Monitor the rec performance and working on the • Lead the system design and analysis, system implementation / enhancement, UAT and system deployment with vendors• Creation on Release notes with all the required deployment step for the change request and perform System Deployments in PROD environment • Perform system deployment of the UAT signed off enhancement /change request in IVP PROD.• Closely working with Application vendors and end users to support the day to day IVP application BAU issue.• Review & understand the process documents shared by the client• Analyse and identify issues in the procedure, get it clarified with client • Organize workshop meeting with the SME’s and process owners on a regular basis• Prepare Level1 – Level4 process flow maps for all business processes and ensure details are capture at a key stroke level (L4 Maps).• Ensure to adhere to Client (BPMN) standards throughout the process• Escalate the issues about project requirements (if any) to Program Manager.• Modify /capture new business requirements according to Client confirmations.

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Master Of Business Administration (Mba), Finance, 68

Bachelor Of Science (Bsc), Mathematics,Statistics&Computer Science, 66