Vikram Singh Email & Phone Number

Sharjah Emirate, United Arab Emirates

• Helped many clients to open Business accounts, provided in-depth expertise in business banking products and services, including loans, credit facilities, treasury services, and cash management solutions.
• Acted as the primary advisor to internal teams and clients, offering guidance on complex business banking transactions, regulatory compliance, and risk management.
• Collaborated with relationship managers, underwriters, and financial advisors to tailor banking solutions to meet the… Show more
• Collaborated with relationship managers, underwriters, and financial advisors to tailor banking solutions to meet the specific needs of business clients, ranging from SMEs to large corporations.
• Played a key role in enhancing business banking processes, reducing operational risk, and improving client satisfaction through strategic initiatives.
• Supported cross-functional teams in project planning, product launches, and improving the customer experience for business clients. Show less

Sharjah Emirate, United Arab Emirates

• Perform outbound calls to debtors for past due accounts and assist them in
• obtaining lines of credit.
• Acts as the liaison between creditors and customers and manages overdue
• Maintain open communication with collection managers and clerical staff to ensure the accuracy and protection of the account information.
• Informing customers about overdue & offering part payment, Settlement plans for Credit Card, Personal and car loan.
• Interact with team members sharing… Show more

Mumbai, Maharashtra, India

• Relationship manager at an event organizing company.
• Gained knowledge to manage corporate events brand promotion, team management.
• Managing positive relationships with customers
• Managing opportunities for greater profit
• Managing solid knowledge of competitors
• Managing customer complaints quickly and effectively

Mumbai, Maharashtra, India

• Customer support executive handling inbound calls and assisting customers on 3uk retention concerns.
• Working for 3UK retentions profile
• Handling Customer Complaints and retaining customers by offering upgrades
• on their contract with 3UK
• Providing excellent customer service on resolving issues on their handsets
• Pitching for upgrades as per client requirements

Mumbai, Maharashtra, India

• Sr customer service representative addressing online banking concerns for customers.
• Working for BARCLAYS BANK UK Customer service for Digital Online Banking
• Giving Guidance and solution to login into online banking
• Servicing customers with product balances and transaction
• Information
• Team meeting for daily stats update (ACW, AHT, KPI, SLA)

Bachelor Of Business Administration - Bba, Business/Commerce, General

Bachelor Of Business Administration - Bba, Accounting And Finance, 4

Master'S Degree, Business Administration And Management, General, 0