Vikram Singh Email & Phone Number

Dealer Management: Ensure dealer satisfaction with service.Regular meeting with team to resolve service issue from customers.All system related working like part management call management, engineer inventory, decide MSLaccording to part consumption, engineer performance, find part code of any product.Escalation Closure: Keep track of escalated case, closure of escalated cases within 24 hrs. of escalation. Six months working form VSAT Refurb PVT LTD as a Store in charge pain India 350 handle forSansui Services Centre.Responsibility: -Outward the non- moving &defective stock to the warehouse & return to supplier.Reconciliation of stock movement with warehouse vice-versa. Making Purchase order. Responsible for makingweekly &Monthly in awarding reports in Terms of GRN’S & RSTO. Doing proper checking of all register, relatedto SCM process. Making arrangement for storage & movement of the material to the floor to be done beforethe arrival of the material at the Store warehouse. To Supervises the Cataloguers in Cataloguing of SKUs,Preparing purchase orders. Replenishment of stock with the coordination of warehouse. Keep track on nonmoving, slow moving and fast-moving stock (FIFO). Now working form as a Store Manager Realme Mobile telecommunication (INDIA)PrivateLimited (all are achieving the KPI Target Handel the Centre Manager job responsibilities)Responsibility: - All system related working like part management call management, engineer inventory,decide MSL according to part consumption, engineer performance, find part code of any product. EscalationClosure: Keep track of escalated case, closure of escalated cases within 24 hrs. of escalation. Maintaincompany KPI’s (KEY PERFORMANCE INDICATION) like RRR, LTR, SDR

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  Delhi University

  Electrical And Electronics Engineering