• Processed, sorted, and verified incoming data and assigned it to appropriate departments• Retrieved driver AMVIR’s and either approved or denied them by assessing the risk presented by the driver• Exposure to the workflow and business processes required to successfully mitigate risk• Developed an understanding of the computation of premiums, renewals, endorsements, and cancellations

• Input, processed, and developed new claims for the insured• Analyzed the policy of the insured and communicated coverage's they are eligible for• Acted as a liaison communicating claim developments between the insured and an assigned adjuster • Produced new claims for catastrophic hail resulting in nearly $90 million dollars of insured claims

•Assisted customers in fitting and re-sizing watches •Completed purchases and refund transactions •Responsible for the shipping of products to online customers