Vikram Parmar Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

A leading provider of remote mobile payment solutions. The PayByPhone brand is used as a payment option in several transportation verticals – including car parking, the payment of toll fares, and bicycle rentals.5 years in Automated Mobile QA testing4 years in SOA and REST related services (Manual and automation)Established and maintained automated.

Vancouver, Canada Area

Handling customer concerns while maintaining high customer satisfaction standardsSupport internal sales and marketing staff with reporting and technical issuesMaintenance of location databases and updating lot and rate information based on data provided by external vendorsEnsured delivery of superior service and customer satisfactionAccomplishmentsSet up.

Providing low cost web solutions for small business

• Web and Print Design
• Created logo’s and graphics for both web and eblast content
• Assisted with design and layout for print brochure and posters
• Worked with Design team on email copy and art change requests and conducted all email quality assurance checks to ensure design met client’s expectations.
• Built and administered HTML emails for setup and deployment
• Updated corporate website and online store using web utilities

• Managed both Customer Service and Administrative responsibilities.
• Successfully established and maintained strong customer relationships.
• Identified sales opportunities, marketed and cross-sold bank products.
• Recommended products based on customer requirements.
• Ensured delivery of superior service and customer satisfaction.
• Generated quality referrals for the sales team.