I’m a results-oriented Loyalty, Marketing and CRM professional with 10.5+ years of experience across diverse industries like Oil & Gas, Insurance, and Telecom.Have a proven track record in building and managing successful loyalty programs, channel partner management, business development, customer lifecycle management, customer campaigns, leveraging data analytics & visualization to drive customer engagement, customer experience (CX) & business growth. I possess a unique blend of engineering expertise and marketing acumen, allowing for a data-driven approach to customer experience. Skilled in loyalty program management, customer segmentation, customer relationship management (CRM), chanel partner management, business development, relationship building and project management. Passionate about designing customer-centric solutions by implementing innovative loyalty programs by utilizing my analytical skills to create impactful customer experience, foster brand loyalty and drive business growth.