• Training, supervising and appraising staff• Maintaining proper inventory levels, ensuring stocking, implementing purchasing plans and maintaining contact with suppliers to ensure maximum efficiency in meeting sales goals.• Maintaining statistical and financial records• Dealing with customer queries and complaints• Overseeing pricing and stock control• Maximising profitability and setting/meeting sales targets, including motivating staff to do so• Ensuring compliance with health and safety legislation• Preparing promotional materials and displays• Liaising with head office• Ensuring the stores remain clean and presentable at all times• Coaching and supervising the team in merchandise: fine jewelry & watches trainings, skincare & perfumes trainings.

• Supervising, supporting, training employees• Ensuring consistent execution of company’s marketing and visual presentation• Inspecting inventory shipments, • Resolving customer complaints• Keeping daily records of store sales, damages, deposit log, scheduling• Assisting the shop manager in realizing or exceeding determined sales plans and target metric objectives• Constant trainings and improvements regarding merchandise: fine jewelry, costume jewelry, watches, giftware, perfumes, skincare, cosmetics, clothing etc.

• Receiving, processing and organizing shipments and deliveries accordingly• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines• Assisting customers in locating desired shop items• Informing customers of shop promotions to encourage purchases• Giving presentations of shop items• Maintaining an in-depth knowledge of the store items to provide advice and recommendations as needed• Following all company’s policies and procedures• Performing regular price audits to identify and correct price discrepancies• Assisting with inventory counts and placement of new products, including new in-store or window displays• Addressing and resolving customers complaints in a professional manner• Processing customer payments using the shop’s Point of Sale (POS) system• Cleaning and maintaining the store floor and stockroom

• Maintaining a positive, empathetic and professional attitude toward customers at all times.• Responding promptly to customer inquiries.• Communicating with customers through various channels.• Acknowledging and resolving customer complaints.• Providing information and instructions about relevant products and services• Processing orders, forms, applications and requests.• Keeping records of customer interactions, transactions, comments and complaints.• Communicating and coordinating with colleagues as necessary.• Providing feedback on the efficiency of the customer service process.• Taking the extra mile to engage customers

• Set individual and mutual goals to guide relationship development• Define boundaries and set clear expectations with partners• Explore strategies to expand the value of a partnership• Build partner delight and loyalty• Choose effective language to use in difficult conversations• Maintain healthy relationships with partners through ups and downs• Forecast and track key account metrics• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations• Monitor and analyze customer’s usage of our product• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

• Planning, preparing and delivering lessons to a range of classes and age groups.• Creating classroom activities and assignment that are appropriate to a students learning ability.• Maintaining accurate daily attendance records.• Responsible for ensuring that all students fully comprehended the taught curriculum and provided support to students who required extra guidance• Promptly responding to inquiries from the parents of any pupils. • Communicating and consulting with the parents of pupils.• Safeguarding the health and safety of pupils whilst they are in the classroom.• Participating in school extracurricular clubs and societies.• Marking and monitoring every students' work and setting targets for future progress.• Attending and contributing to training sessions.